Career Opportunities with Wellhaven Pet Health
Join the Excitement at Animal Care Center in Mount Vernon, WA!
Animal Care Center seeks an exceptional Veterinary Practice Manager to join our AAHA-accredited, small animal veterinary hospital. We are the leaders in pet health care in the Mount Vernon area, providing a wide range of services, from routine vaccinations to advanced surgical procedures.
The Practice Manager plays a vital role in the hospital's leadership under the guidance of the Principal Doctor. Primary responsibilities include ensuring top-tier veterinary care and exceptional client service, fostering a motivated and productive team, maintaining (or exceeding) budget goals, and growing the hospital. This role involves collaborating with the Principal Doctor to optimize profitability and hospital productivity while maintaining strong working relationships with the entire team.
Key Responsibilities
Main Accountabilities:
- Partner with Principal Doctor to uphold the WellHaven brand by providing consistent, high-quality veterinary care and exceptional service to patients and clients.
- Maximize hospital efficiency, productivity, and profitability through effective management practices.
- Oversee and train employees in delivering professional, efficient, and exceptional client service.
- Effectively address and resolve conflicts, whether involving clients or employees.
- Manage basic Human Resource activities, such as new employee onboarding, benefits, and recruiting.
- Develop annual plans, budgets, and hospital productivity targets in partnership with the Principal Doctor.
- Ensure compliance with all WellHaven policies and procedures, as well as local, state, and federal laws.
Required Skills and Knowledge
- Uphold integrity and ethics in all actions and behaviors.
- Drive for results by demonstrating motivation and determination to achieve goals.
- Work well in an extremely fast-paced work environment.
- Learn new computer software systems (EMR, Scheduling, etc.).
Education and Experience
- High School Diploma or equivalent.
- Associate degree or higher in a related discipline (such as business management) a plus.
- Previous experience as a supervisor/manager in veterinary medicine or health-related industry.
Work Location, Environment, and Physical Requirements
- The Practice Manager position is performed onsite at our hospital.
- Position requires 40+ hours per week to complete essential job duties.
- Able to lift 50+ pounds.
Additional Information
WellHaven offers competitive pay and a great benefits package. WellHaven is an Equal Opportunity Employer.
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