Patient Coordinator

GoHealth Urgent Care • Washington, DC, United States • $200k - $250k / year • 1w ago

Locations: Great Neck, Port Washington, Roslyn

FT (30+ hours) Benefits:

Comprehensive Medical, Dental and Vision Insurance
Disability Insurance
Life insurance
401K
Flexible Schedules
Paid Time off
Paid Training

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered for this position at the time of this job ad and may be modified in the future. When determining a team member’s base salary and/or hourly rate, several factors may be considered as applicable (e.g., location, years of relevant experience, education, credentials, budgets, and internal equity).

At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. GoHealth operates over 50 centers in the NYC metro and Long Island areas in partnership with Northwell Health.

The Patient Care Coordinator serves as the initial point of contact with patients and the public on the Center’s behalf. Responsibilities include but are not limited to: welcoming all persons into the Center, making patients and all visitors feel comfortable, anticipating and attending to the needs of our patients. This position includes answering telephone, routing incoming calls to appropriate party, scheduling patient appointments, collecting time of service payments, and assisting in the insurance verification process.

Job Requirements

High School diploma or equivalent required
2+ years’ experience in a Customer Service role
Experience with electronic medical records
Medical Office experience preferred
Ability to multi-task in a fast-paced environment
Proficient in Microsoft Word and Excel, and type quickly; basic computer knowledge
Ability to work independently with minimal supervision
Exceptional written and verbal communication skills

All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

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