Implement fatherhood case management services and reviews for participants.
JOB LOCATION:
RESPONSIBILITIES AND DUTIES:
- Implement case management services and reviews for participants.
- Collaborate with service providers.
- Plan and conduct face-to-face visits in home and office with fathers using evidence-based curriculum activities, methods, and materials.
- Support expecting or parenting fathers by facilitating educational, economic, employment, mental health, housing, and healthcare needs as required.
- Connect fathers to needed resources and services in the community.
- Maintain timely and accurate records of all visits, contacts, screenings, and resource linkages in the agency’s case management system.
- Maintain participant confidentiality and integrity in keeping with agency policies, practices, and professional standards.
- Participate in outreach activities to identify fathers, inform the community of services, and build community collaborative relationships.
- Be available for evening and weekend activities as needed.
QUALIFICATIONS:
- Associate’s degree or a minimum of (3) years equivalent experience in community outreach, family support or related field.
- Experience in the social services field, preferably working with hard-to-reach, underserved, diverse populations.
- Experience facilitating groups and training.
- Experience working with dads is preferable.
- Experience working with men in social/human services or fatherhood programming or experience in case management, counseling, and providing direct services to fathers/families and knowledge of community resources preferred.
SKILLS/KNOWLEDGE:
- Ability to handle multi-phone lines effectively.
- Working knowledge of office machines and equipment.
- Strong proficiency with computers, database entry and with the full Microsoft Office suite, email, and internet.
- Excellent written and verbal communication skills; above-average interpersonal skills.
- Ability to read, analyze, and interpret data and information and apply appropriate judgment.
- Passion for providing extraordinary customer service and work.
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