Agility Partners is seeking a qualified Development Support Specialist to fill an open position with a Fortune 500 company based in the greater Connecticut area. This role offers an exciting opportunity to play a crucial part in the development support team, serving as the first line of defense for production issues, bugs, and inquiries. The selected candidate will work closely with business stakeholders and fellow developers to identify and resolve root causes promptly, ensuring the smooth operation of critical systems.
Responsibilities:
- Provide first-level triage and support for production issues, bugs, and inquiries, collaborating with business and development teams to find and implement solutions
- Serve as the primary point of contact for addressing and resolving production issues, exercising creativity and judgment in resolving complex technical challenges
- Available 24/7 to debug and support production issues as they arise, ensuring minimal disruption to operations
- Conceive and implement proactive measures to prevent future issues, leveraging deep professional knowledge and advising functional leaders on best practices
Benefits and Perks
- 100% remote position
- Opportunity to be at the forefront of development support, tackling diverse challenges and ensuring seamless operations
- Culture-focused company focused on customer-first and a growth mindset
- Great resume builder – gain experience with a Fortune 15 company
- Medical, Dental and Vision plans (PPO and HSA plans available); Individual and Family coverage offerings
- Long and short term disability coverage
- 401(k)
The Ideal Candidate
- 2+ years of experience working in .Net Framework
- 5+ years of experience working with MS SQL
- 5+ years of experience in IT delivery
- 3+ years' experience as part of Agile teams, utilizing Scrum or Kanban methodologies
- Proficiency in web application development, RESTful/API services, and microservices
- Familiarity with version control software such as TFS/Git
- Optional skills include Application Insights, Service Fabric, Azure DevOps, Git source control, NoSQL, and Kafka
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