Syndax Pharmaceuticals is looking for an Oncology Account ManagerAt Syndax, we are determined to realize a future in which people with cancer live longer and better than ever before. Syndax Pharmaceuticals is a clinical stage biopharmaceutical company developing an innovative pipeline of cancer therapies.
The Role:The Oncology Account Manager will serve as a critical member of the Customer Engagement Team and will have an exciting opportunity within Syndax as we prepare for our first product launch. The OAM will be responsible for meeting sales targets and utilizing all available resources, while tailoring them to meet the customer's needs through a deep understanding of their requirements.
Behaviors that are critical for success in this role are collaboration, communication, planning, relationship building, and the ability to execute tactical initiatives and provide timely feedback. OAMs will report directly to the Regional Business Director.
Key Responsibilities:The OAM will achieve territory sales by utilizing their experience to:
- Holistically support and manage territory accounts by creating relationships with physicians, allied healthcare professionals (Advanced Practitioners, Nurses, Pharmacists), and business stakeholders (CFOs, Office Practice Managers, Billers, etc.)
- Maintain a uniquely deep and nuanced understanding of territory, including Opinion Leaders (OL) and other influencers, treatment and utilization trends, payer and reimbursement dynamics, and competitive opportunities and challenges.
- Analyze business performance: Create and execute a comprehensive territory plan. This includes developing unique account plans, delivering branded sales messages, executing planned programs, scheduling and following-up with medical education programs, and achieving or exceeding sales targets.
- Demonstrate clinical/disease/product expertise and deliver strategic customer education.
- Work closely with multiple Syndax internal stakeholders inside and outside the commercial organization to ensure strategic alignment and execution of key strategies/tactics to advance overall business objectives.
- Implement processes for appropriate patient identification and treatment management.
- Utilize internal relationships and develop external relationships with account stakeholders, including, but not limited to, HCPs and advanced practice providers, to service and manage accounts.
- Have passion for our products through the entire sales cycle while always building our brand and never losing sight of how we serve humans.
- Leverage your passion for Oncology/disease state awareness, industry, regulatory, and competitive changes to deliver agreed results.
Desired Experience/Education and Personal Attributes:- Ideal candidates have strong clinical selling skills, excellent communication/presentation skills, effective working in teams and self-starters, as well as strategic and forward thinking.
- BA/BS or healthcare equivalent degree required.
- Minimum 5+ years of previous pharmaceutical, biotech, and/or medical sales experience with a strong preference for Oncology/Hematology.
- Knowledge of the pharmaceutical marketplace and deep understanding of industry and broader trends in the healthcare landscape.
- Collaborative and organizationally savvy team player with a history of success in a matrixed setting.
- Strong negotiation, partnering, and influencing skills.
- Demonstrated ability to effectively manage business relationships with external strategic partners.
- Prior experience working in large accounts and/or hospitals required. Expert at navigating complexities and removing barriers to advance corporate objectives in service of patients, caregivers, and HCPs.
- Successful product launch experience required.
- Prior pharma/biotech start-up experience preferred.
- Technologically savvy and committed to leveraging data and advanced analytics daily to drive business results.
- Ability to travel on a frequent overnight basis, with occasional weekend travel, depending on business needs.
Location: Syndax has offices in Waltham, MA and New York City and has a dispersed workforce across the United States.
Syndax Pharmaceuticals is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
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