The Provider Liaison (PL) is responsible for the provision of new patients (Initial Evaluations) to CORA by establishing and maintaining communication with a variety of medical referral sources. Using a consultative and relational sales approach, the PL will be responsible for successfully driving new patient growth in assigned territory.
Who We Are:
CORA Physical Therapy provides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right.
What You’ll Love About Us:
- 7 paid annual holidays + PTO that grows with time
- Medical, dental, vision, disability, and life insurance
- Retirement & savings plan
- Leadership development programs: coaching, mentorship, and skill-building activities
- Potential relocation assistance
What You’ll Need:
- Bachelor's Degree OR Associates Degree with a minimum of 2 years’ experience in sales/healthcare
- Healthcare sales and/or B2B sales experience (preferred)
- Excellent organizational and time management skills
- Disciplined to work independently, closing new leads and following up on existing leads
- High-level of energy, drive, and public relations confidence
- Ability to multi-task in a fast-paced environment while recognizing and determining priorities
- Must have strong working knowledge of Microsoft Office programs
- Must follow professional dress code
- Must be able to utilize a smart phone and have current and valid state driver’s license
What You’ll Do:
- Develop and grow strong relationships with direct referral sources through scheduled account visits to recruit new patient referrals
- Conduct face to face and/or virtual sales calls and presentations to referral sources, introducing CORA services and new service lines
- Maintain CRM activity tracking to document calls, call notes and activities
- Resolve physician customer service calls, taking initiative to make decisions within authorized scope of responsibility, or directing decision making to the proper authority
- Follow up on specific questions, areas of interest, and/or concerns expressed by referral sources
- Facilitate introduction of new referring physicians/key accounts to CORA Services. Ensures all new referral sources receive appropriate and timely educational information (ie: bio on staff, patient outcomes data, tour of clinics, set up meeting with clinical team, etc.)
- Works with RSD on referral source retention & growth strategies
- Aids in identifying referral growth strategy, setting referral growth goals, calculating referral forecasts, and creating plans toward increased market penetration
- Act as liaison between physicians, their office manager/support staff and the clinic
- Actively demonstrates commitment to providing excellent customer service
- Actively participates in educational activities/self-development to enhance professional growth
- Maintains professional appearance and conduct as established by the organization
- Encourages and maintains confidentiality in all interaction with physicians/providers
CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer. We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives.
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