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Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
The UW MEDICAL CENTER NEONATAL ICU has an outstanding opportunity for a (Per Diem), EVENING SHIFT, PATIENT SERVICES SPECIALIST.
WORK SCHEDULE
Friday 4pm-1130pm; Saturday, Sunday 6pm-1130pm
DEPARTMENT DESCRIPTION
For more than 50 years, the UW Medical Center - Montlake Level IV neonatal intensive care unit - one of the largest in the Pacific Northwest - has provided the highest level of care for the most fragile newborns and their families. Our expert team brings extensive experience and great compassion in caring for multiple births and micro preemies - babies born before 26 weeks gestation or weighing less than 2.2 pounds. Our team works with parents to plan each baby’s care. We’ll be there every step of the way, teaching and supporting you as you make this journey with your baby.
RESPONSIBILITIES
- Prioritizes duties to maintain patient safety, smooth unit operations, and customer satisfaction.
- Follows integrity and compliance guidelines.
- Maintains confidentiality of written and verbal patient information according to policy.
- Demonstrates knowledge of common medical terminology and use of approved abbreviations.
- Demonstrates ability to use paging and phone systems effectively.
- Demonstrates ability to answer and triage phone calls and call lights and acknowledge/address the concerns of patients and/or family members.
- Demonstrates knowledge of patient, facility and environmental emergency procedures, initiating codes when applicable.
- Demonstrates competency for transporting and handling of blood, blood products, and/or specimens.
- Demonstrates knowledge of computer systems, including REG/ADT, ORCA and Mindscape.
- Unit Coordination:
- Coordinates admissions, discharges and transfers with the charge nurse and patient placement.
- Coordinates transportation including paperwork to and from other facilities and for diagnostic tests.
- Facilitates prompt and smooth discharge of the patient by assembling pertinent medical record information for the receiving facility and communicating all of this to the assigned nurse and charge nurses.
- Facilitates patients getting to exams and diagnostic tests. Coordinates ordering of lab tests, diagnostics, and other testing.
- Communicates STAT orders and emergent/urgent test result to staff immediately.
- Updates and maintains ADT system and current census information and EPIC white boards in a timely manner.
- Monitors incoming computerized orders in a timely manner. Notifies RN of STAT orders.
- Completes and prints appropriate requisitions, schedules tests and appointments as ordered, meeting any necessary deadlines. Coordinates patient testing schedules with other departments.
QUALIFICATIONS
High School graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR equivalent education/experience.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
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