Patient Scheduler - Radiology
Apply at: Saint Francis Hospital - Hartford, CT
Employment Type: Full time
Shift: Day Shift
Description:
Come join our Radiology team at Saint Francis Hospital, a member of Trinity Health Of New England!
Position Purpose:
Reporting to the Manager Patient Access, the Central Scheduler is responsible for scheduling outpatient diagnostic testing, assisting with the billing process for reimbursement of provided services, and assisting with the outpatient registration process.
What you will do:
- Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients.
- Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms.
- Operate office equipment such as voice mail messaging systems, copiers, fax, and use of computer systems including database entry, word processing, spreadsheets, and other software applications.
- Answer telephones and direct calls to appropriate staff.
Minimum Qualifications:
- Minimum High School Diploma or equivalent required.
- 2 years clerical experience in a medical field preferred.
- Minimum of 6 months customer service experience required.
- Knowledge of medical terminology preferred.
Position Highlights and Benefits:
- 40 Hours per Week - 1st shift (Days)
- Great Benefits and Health Insurance Coverage - Starting Day 1
Ministry/Facility Information:
Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
Our Commitment to Diversity and Inclusion:
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
About Us
Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.
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