Job Summary:
Participates with the Health Care Team in delivering quality and customer focused care to patients in a manner which reflects Kaiser Permanentes organizational and nursing mission, vision and values. Provides nursing and administrative support to clinicians and other health care team members to offer a variety of health care services to patients. Clinical duties involve both direct (in person) and indirect (via phone or on-line) patient care activities requiring both simple to complex nursing knowledge and skills. As appropriate to the LPNs scope of practice, the LPN is expected to have competent focused/limited nursing assessment and triage skills on routine or self-limiting health conditions, critical thinking, communication, problem-solving and decision-making skills in order to meet patient needs and contribute to a positive care experience and work environment. Performs clinical tasks and procedures under the direction of a clinician, within the scope of the LPNs professional training and individual competency. Works under the clinical supervision of the clinician or registered nurse and under the general direction of the designated supervisor.
Essential Responsibilities:
- Clinical Tasks: Prepares and organizes patients' office visits for known reasons/procedures by ensuring that all appropriate tests and clinical information are ready for clinician review prior to appointment time. Performs focused/limited nursing assessment and triage on routine or self-limiting medical conditions as directed by RN/clinician. Recognizes when to defer to and/or assist with comprehensive assessment for complex medical conditions by RN/clinician. Utilizes standardized tools to identify and address health maintenance/care gaps with patients and alerts clinician on those that require attention. Recognizes signs and symptoms of common and routine medical conditions and implements planned nursing and medical interventions as delegated by RN/clinician. Contributes to the development, implementation or modification of the individualized patient plan of care under the direction of the RN/clinician. Prepares patients for actual visits/procedures during the rooming-in process. Assures exam/procedure rooms contain appropriate supplies, equipment, forms and educational materials. Checks equipment for safe working order and cleans rooms after use. Provides health teaching/education or advice on routine or self-limiting medical conditions, procedures, tests, surgeries, self-injections, etc. Uses KP HealthConnect and other information systems to document all pertinent data and outcomes of nursing care according to standardized procedures and policies. Updates demographic/historical clinical data gathered in electronic medical records.
- Clinical Procedures: Performs diagnostic tests, therapies and procedures within scope of practice competently and with maintenance of proficiency according to specific department standards on core clinical tasks. Examples of categories of clinical tasks include: Screening tests, diagnostic tests, medication administration, wound care, therapies, application/removal of orthopedic appliances, tube insertions/care, minor surgical procedures, medical procedures assist, lab specimens collection, irrigations, and instrument/equipment set-up.
- Practice Management Activities: Maintains and adjusts clinicians' patient schedules for efficient visits. Answers and responds to incoming messages/requests from patients or other departments. Facilitates and completes follow-up duties on patients' plans of care as directed by clinician. Assists in coordinating patient care to support patients with complex health needs.
- Provides population-based care outreach activities to include health maintenance screening as directed by clinician.
- Teamwork, Leadership and Professional Development Activities: Performs daily activities to start workflow in work area. Demonstrates flexibility and ability to reprioritize workflow to handle urgent demands. Responds to medical emergencies as directed by clinician/RN. Serves as a clinic resource for team members and assists with mentoring, coaching or training peers. Completes annual competency assessments and trainings by meeting organizational standards.
- Other duties as assigned consistent with job description.
Basic Qualifications:
Experience
Education
- Graduate of accredited school of nursing.
License, Certification, Registration
- This job requires credentials from multiple states. Credentials from the primary work state are required before hire. Additional Credentials from the secondary work state(s) are required post hire.
- Practical Nurse License (Washington) within 6 months of hire OR Compact License: Practical Nurse within 6 months of hire.
- Practical Nurse License (Oregon) within 6 months of hire.
Additional Requirements:
- Demonstrated clinical nursing skills.
- Demonstrated interpersonal and customer service skills.
- Demonstrated communication (written and oral) skills.
- Demonstrated literacy in using computers and keyboarding.
- Skills in problem-solving, setting priorities and using good judgment for decisions.
- Ability to work independently and efficiently under pressure.
Preferred Qualifications:
- Two (2+) years of nursing experience in assigned departments clinical area within an ambulatory care setting.
- IV therapy experience or recent certification.
- Familiarity in documenting in an electronic medical record system.
- Current working knowledge and clinical skills in providing routine care, education and advice in assigned departments clinical area.
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