Overview:
To plan, organize, develop and direct the overall operation of the Nursing Services Department in accordance with current federal, state and local standards governing the facility, and as may be directed by the Administrator, to ensure that the highest degree of quality care is maintained at all times.
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
- Develop, review, and revise standards, guidelines, forms and job descriptions.
- Provide and/or promote staff educational programs, monitor attendance and compliance with mandatory training as required.
- Participate in regularly scheduled management meetings.
- Coordinate the completion of the admission, discharge, and evaluation materials and process for all residents. Ensure appropriate documentation including functional assessments.
- Ensure that all resident rights and responsibilities are protected and enforced.
- Establish and maintain a close liaison with residents and families.
- Promote an environment that allows residents to function as independently as possible.
- Collaborate with the Medical Director and other professional service providers.
- Coordinate with appropriate department directors and supervisors for services provided to the residents.
- Maintain all documentation required by state agencies.
- Organize and promote educational opportunities for residents and families.
- Participate in the level of care committee for the continuing care retirement community.
- Comply with state and federal requirements and regulations.
- Maintain current knowledge for scope of practice for self and support staff.
- See opportunities for personal and professional growth, related to clinical standards of practice, gerontology, rehabilitation, organization, management, regulatory agencies, infection control, and interpersonal skills.
- Monitor usage of supplies and equipment and plan for long-range equipment replacement.
- Prepare preliminary departmental Operating Budget.
- Review, investigate and resolve customer grievances in cooperation with the Nursing Home Administrator.
- Develop and coordinate the QAA process.
- Participate in presentations to appropriate community organizations and individuals to meet community established occupancy goals. Promote a positive image.
- Maintain and dispose of discontinued controlled substances per state pharmacy regulations.
- Other duties as assigned by Supervisor.
SUPERVISORY RESPONSIBILITIES
- Recruit, train, and schedule health center and assisted living direct care staff.
- Supervise all members of the Nursing department including coordinating and approving time off, conducting performance evaluations, counseling, and directing and managing the workflow for the department.
- Supervise staff to provide quality services in a caring environment, which strives to preserve the residents’ independence and self-respect.
- Conduct regular staff meetings to exchange information and address issues affecting resident care.
- Promote job satisfaction.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Educational Requirements and Experience:
- Licensed Registered Nurse with a current license in good standing, in the state of Florida.
- Bachelors degree in Nursing from an accredited college or university preferred.
- Three years experience in long-term care.
- Three years previous management experience.
Knowledge, Skills and Abilities:
- Language Ability:
- Ability to communicate effectively in writing and speaking the primary language of the residents.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Mathematical Skills:
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Cognitive Demands:
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Computer Skills:
- Ability to use Microsoft Windows. Ability to use software to design calendars and signs. Ability to use the Internet.
- Competencies:
- Understanding of general nursing principles, concepts of aging, and concerns of elderly.
- Knowledge of federal and state health regulations and clinical standards of practice, nursing standards and delivery systems, supervision, management, staff development and budgeting.
- Ability to assess the nursing care delivery process and personnel performance.
- Excellent oral and written communication skills, as well as exceptional customer service skills.
- Effective interviewing skills.
- Excellent interpersonal and leadership skills to effectively manage conflict resolution.
- Excellent organizational and follow-through skills.
ENVIRONMENTAL ADAPTABILITY
- Works primarily indoors in a climate controlled setting.
- Exposure to unpleasant odors.
- Possible exposure to chemicals as identified in the MSDS Manual.
- Possible exposure to infections, diseases, and bloodborne pathogens.
- Continuous exposure to residents who are ill, confused, irritable and irrational.
- Subject to hostile and emotionally upset family members, personnel and visitors.
- May work beyond normal working hours and on weekends and holidays when necessary.
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