DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
NURSE SUPPORT COORDINATOR LIAISON
Address: Division of Developmental Disabilities (DDD)
4000 North Central Avenue, Phoenix, Arizona 85012
Salary: $66,619 - 77,545
Grade: N1
Closing Date: October 19, 2024
Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Nurse Support Coordinator Liaison. This position is a registered nurse responsible for key communication, reporting, interdepartmental updates, interdisciplinary meeting attendance, and clinical escalation between Support Coordination and Healthcare Services. This position will report to the Health Care Services Medical Director. This position will help ensure that members of the Division of Developmental Disabilities have effective care coordination for their clinical and L TSS needs.
Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
- This position participates as the nurse liaison between Health Care Services and Support Coordination for the Nursing families, Support internal and Coordinator external (NSC) unit; attends department meetings, and managers, collaborates and communicates with Division members/ related to the physical, mental and psychological needs of Division members.
- Provides reliable communication between multiple functional areas including bidirectional communication between Support Coordination and Health Care Services. Coordinates and encourages interdisciplinary collaborations to address issues/concerns affecting Division member's needs according to the member's Person-Centered Service Plan (PCSP) and Nursing Assessment.
- Reports and escalates issues/concerns relating to member's skilled nursing care, medications, immediate discharge needs, and services to appropriate department management and Directors. Helps to recognize and problem-solve when social determinants of health are involved.
Attends multidisciplinary meetings, including but not limited to special team meetings, discharge planning, IDT, and OIDT meetings. Helps to ensure the medical director or CMO are involved when indicated.
- Provides Nurse Support Coordination Program updates to Health Care Services. Provides Health Care Services updates to the Nurse Support Coordination Program. Participates in policy writing when related to Nursing Support Coordination and Health Care Services. Facilitates compliance with NCQA, AHCCCS and DOD medical management standards by sharing information with the Nurse Support Coordinator unit.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
- AHCCCS, Division, State and Federal Policies.
- Changing medical; physical; behavioral; nutritional; and social care needs of people with intellectual/ developmental disabilities (I/DD).
- Care management concepts, principles, and strategies.
- Nursing theories and practices related to individuals with intellectual and/or developmental disabilities and behavioral health conditions.
- Nurse Practice Act, person-centered planning strategies.
Skilled in:
- Using computer software (e.g., Google Suites including Gmail, Google Docs, Google Sheets, Google Slides, Google Forms; Microsoft Word, Excel, Adobe Acrobat, and other databases, etc.).
- Excellent oral and written communication.
- Comprehensive nursing assessment & needs analysis.
- Analytical and clinical skills.
- Developing, analyzing and implementing health treatment plans.
Ability to:
- Work independently.
- Think critically and problem-solve.
- Observe and assess the health status and needs of individuals with intellectual and/or developmental disabilities and behavioral health conditions.
- Interpret and apply DOD Policies and Procedures.
Selective Preference(s):
The ideal/preferred candidate will possess:
- Two years experience working as a registered nurse with individuals with disabilities, in-home health, hospice, or long-term care, and knowledge of the current Medicaid service delivery system.
- A Bachelor of Science in Nursing (BSN) from an accredited college or university is preferred.
Pre-Employment Requirements:
- Required at time of appointment: possession of a current license to practice as a registered nurse in the State of Arizona.
- In-state travel is required, driving or the use of a vehicle as an essential function of the job to conduct State business.
- Candidates for this position shall be subject to a search of both the Department of Child Safety Central Registry and the Adult Protective Services Registry.
- Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process.
- All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
- Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1968 in order to work with children and vulnerable adults.
Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right.
Contact Us:
For questions about this career opportunity, please contact Laura Kaspar at 602-390-5549 or LKaspar@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-390-5549 or LKaspar@azdes.gov.
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