BFT - Temporary Patient Service Coordinators for MGB Affiliates in Greater Boston

Brigham and Women’s Hospital • Boston, MA, United States • $200k - $250k / year • 2w ago

Job Description - BFT - Temporary Patient Service Coordinators for MGB Affiliates in Greater Boston (3307524)

While job responsibilities will vary dependent upon clinical practice needs, in general, they will include the following:

Provide administrative support to healthcare providers within a fast-paced ambulatory setting.
Function as the primary interface between the patients and medical team.
Schedule patient appointments, diagnostic testing, and surgeries.
Acquire referrals and pre-certifications as needed.
Register and update demographic, PCP, and insurance information.
Collect co-payments and fees.
Coordinate details of billing.
Answer phones, and triage calls as appropriate.
Photocopying, faxing, and filing.

Minimum Requirements:

1+ years' experience in a healthcare or customer service setting required for Level I role. (Additional experience required for higher level positions.) Proven understanding of managed care and other insurance-related coverage plans. Digital literacy, including proficiency with Windows-based computer applications, is crucial. Proven, accurate typing and data entry skills. Strong patient service orientation and well-developed social skills are essential. Knowledge of EPIC, MEDITECH & BICS software is a plus!

Qualified individuals must be available to complete a three-day Epic training program and to work part-time or full-time, Monday-Friday, days. They should be a quick study, with a "can-do," positive demeanor, and a proven track record of reliability, flexibility, and punctuality. Driven candidates will also possess a professional demeanor, solid interpersonal skills, and the ability to work optimally as part of a team. Bulfinch Temporary Service employees often cover leaves of absence, vacations, as well as vacant, full-time openings, often resulting in temp-to-hire. Applicants who meet the requirements and make a minimum one-month or more commitment are encouraged to apply.

Location: MGH Main Campus and a number of satellite locations in and around the suburbs of Boston for Mass General Brigham affiliates.

Massachusetts General Hospital is an Equal Opportunity Employer. By accepting diverse skills, perspectives, and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.