Position Summary
Health is everything. At CVS Health we are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we’re helping people on their path to better health— from advising on prescriptions to helping manage chronic and specialty conditions. Lead Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day.
Lead Technicians build upon the skills and responsibilities of the Pharmacy Technician and are focused on being a role model, mentor and guide to the pharmacy team while supporting the Pharmacists. This position provides an opportunity, in a leading retail pharmacy setting, to excel in a complex, high impact patient focused role and to positively impact the lives of others. The ideal candidate must be able to triage pharmacy tasks, balance efficiency with accuracy, work both independently and as a team in a fast-paced environment, and achieve excellence in customer service through compassion and genuine care for all patients while ensuring all medication needs and regulatory compliance standards are met. Pharmacy Technicians must demonstrate ethical conduct and maintain patient confidentiality at all times.
Required Qualifications
- PTCB National Certification
- Must be at least 16 years of age
- Licensure requirements vary by state
- Attention and Focus
- The ability to concentrate on a task over a period of time without being distracted - Customer Service Orientation
- Actively look for ways to help people, and do so in a friendly manner
- Notice and understand customers’ reactions, and respond appropriately - Communication Skills
- Use and understand verbal and written communication to interact with customers and colleagues
- Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times - Mathematical Reasoning
- The ability to use math to solve a problem, such as calculating day’s supply of a prescription - Problem Resolution
- Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem
- Choosing the best course of action when faced with a complex situation with several available options - PHYSICAL DEMANDS:
- Remaining upright on the feet, particularly for sustained periods of time
- Moving about on foot to accomplish tasks, particularly for moving from one work area to another
- Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm
- Extending hand(s) and arm(s) in any direction
- Bending body downward and forward by bending spine at the waist
- Stooping to a considerable degree and requiring full use of the lower extremities and back muscles
- Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately
- Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication
- Visual Acuity:
o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
- Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects
Preferred Qualifications
- Work 30 hours or greater per week
- Greater than 1 year experience as a CVS Pharmacy Technician
- Experience in Inventory Specialist role
Education
High School diploma or equivalent preferred but not required.
Pay Range
The typical pay range for this role is:
$19.00 - $27.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
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