Description
Claroty empowers the world's largest enterprises to secure their cyber-physical systems across industrial (OT), healthcare (IoMT), and enterprise (IoT) environments: the Extended Internet of Things (XIoT). The Claroty Platform integrates with customers’ existing infrastructure to provide a full range of controls for visibility, risk and vulnerability management, threat detection, and secure remote access. Our platform is deployed by hundreds of organizations at thousands of sites across all seven continents.
Launched by the famed Team8 foundry in 2015, Claroty is headquartered in New York City, with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv.
Claroty is the most well-funded cyber-physical systems security company, having raised over $635 million through the end of 2023 from leading venture capital firms. In March 2024, the company secured an additional $100 million in strategic growth financing.
At Claroty, we are looking to hire individuals who embody our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. We always search for energetic people who will get excited about these values and make a difference.
We are looking for an exceptionally gifted Technical Account Manager to join our growing team.
Responsibilities
- Work with customers to plan, design, build and deploy Claroty’s solution to meet the client’s objectives and requirements, while enabling value.
- Act as the main point of contact for every technical engagement with existing customers, responsible for the technical health of the customer.
- Identify areas of improvement in products and services based on customer feedback, industry direction, and moment.
- Develop artifacts, documentation, etc. to optimize services, increase product value and create value for customers.
Requirements
- 3+ Years of experience as a Post-sale / Professional Services / Delivery Technical Engineer
- Previous experience with Cyber security products and work processes
- Strong networking knowledge (understanding protocols behavior and ability to analyse network traffic from capture – CCNP/CCNA is an advantage)
- At least basic familiarity with Database maintenance (MySQL and Postgres) and Linux operation.
- Customer oriented approach, customer facing experience.
- Project Management experience and skills
- Willingness to travel abroad (up to 20%)
- Full Proficiency in English.
Advantage
- Experience in the Healthcare industry and familiarity with Health Delivery Organizations.
Expected base salary is $115,000 - $130,000. This is a good faith estimate but does not include equity, bonus, or other forms of compensation. Pay will be by experience level, but those outside the salary band are welcome to apply.
Claroty is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all selection phases.
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