Job Description
Summit Medical Consultants is actively recruiting for a full-time Triage Nurse to join our Clinical Triage Team. Summit Medical Consultants is a rapidly growing Physician Practice. Founded in 2015, we have expanded to approximately 100 employees and are continuing to grow. Our mission is to provide patients and their families with robust clinical services throughout their Acute Inpatient Rehab, Skilled Nursing, Long Term Care and Assisted and Independent Living stays. We coordinate with Hospitalists, Specialist physicians, Physical, Occupational, Speech Therapists, Case Management, and Psychiatry to provide compassionate and coordinated care.
Job responsibilities include, but are not limited to:
- Prioritize and handle clinical phone calls within the LPN scope of practice in alignment with standing orders.
- Serve as a bridge between pharmacies and mid-levels/Physicians to resolve pharmacy-related concerns.
- Communicate with providers regarding questions or issues, recording detail in the EHR system.
- Monitor the message threads closely and promptly follow up according to established protocols.
- Process incoming paperwork and forward it to the designated provider for signature.
- Act as a liaison between patient families and providers, addressing messages, resolving issues, and offering support within the LPN scope of practice.
- Maintain professionalism and courtesy during phone interactions, adhering to outlined timeframes for returning calls.
- Participate in monthly Team Meetings, Triage Meetings and other instructed gatherings.
- Adapt to evolving workflows in a growing practice, recognizing that duties may change periodically to meet practice needs.
- Maintain frequent and prompt communication with the Triage Manager and all providers throughout the day.
- Travel to multiple facilities of the practice, as needed and as directed.
- Conduct Chronic Care Management patient chart reviews, telephone calls, and related documentation.
- Immediately escalate any issues to the managers.
- Fulfill any additional duties and tasks as assigned and required.
- Provide a precise and detailed daily account of time allocation.
- Assist in various administrative tasks, as instructed and as necessary.
- Take on-call Triage Nurse shifts and rotate holiday coverage with the Triage Team.
Department expectations:
- Serve as a central communication hub among providers, facility partners, patients, patient families, and outside vendors.
- Address practice protocol appropriately and meticulously document all interactions with patients, families, and facilities.
- Ensure accurate documentation for prescriptions, verbal orders, and clinical telephone calls.
- Assess the quality of patient care delivered by the Nursing team and coordinate patient care services with patients, staff, physicians, and other departments.
- Provide case management support and coordinate care management programs.
- Regular travel to facilities is required to conduct chronic care management visits.
- Work schedule is FT days 40 hr/week and at least two weekends a month.
Requirements:
- Active LPN Colorado nursing license
- 2 years clinical nursing experience in the post acute care setting preferred
- 1 year administrative experience
Salary Range: $25-27/HR.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical specialties:
- Geriatrics
- Internal Medicine
- Primary Care
- Urgent Care
Physical setting:
- Acute care
- Long term care
- Nursing home
- Rehabilitation center
Standard shift:
Work Location: Hybrid remote in Greenwood Village, CO 80112
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