The Qualified Rehabilitation Consultant (QRC)/Vocational Case Manager provides vocational rehabilitation services and medical case management to individuals following a workplace injury through coordination with client, insurer, physician, employer, attorney, and others with the ultimate goal being the client’s timely return to gainful employment. The Vocational Case Manager interviews and evaluates the client to determine the degree of disability, eligibility, and feasibility of vocational rehabilitation services. This position determines suitable job goals consistent with the clients’ interests, aptitudes, and physical limitations; supporting the goals of the Case Management department, and of CorVel.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Schedule and carry out appointments with client, family, adjuster, medical providers, employer, attorney, vendors as necessary.
- Communicate via telephone.
- Complete forms according to industry requirements.
- Prepare organized reports within a specified timeframe.
- Document all case activity in files.
- Complete ongoing educational requirements as required by certifying entities.
- May be required to attend committee meetings, participate in customer service activities, present instructional programs, administer vocational testing and review results, perform on-site job analyses, provide expert testimony, job placement, oversee job seeking skills workshop and perform labor market research.
- Additional duties as required.
KNOWLEDGE & SKILLS:
- Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment.
- Ability to interface with claims staff, attorneys, physicians and their representatives, and advisors/clients and coworkers.
- Excellent written and verbal communication skills.
- Ability to meet designated deadlines.
- Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets.
- Strong interpersonal, time management, and organizational skills.
- Ability to work both independently and within a team environment.
EDUCATION/EXPERIENCE:
- Bachelor’s degree or a combination of education and related experience in Rehabilitation Counseling or related field.
- Qualified Rehabilitation Consultant (QRC) registration with the MN Department of Labor and Industry or ability to obtain.
- Ability to obtain CRC or CDMS Certification.
- Knowledge of Managed Care or Workers’ Compensation preferred.
- Bilingual in Spanish or other language preferred.
- RN or OT a plus.
PAY RANGE:
CorVel uses a market-based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
CorVel is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.
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