Order and stock medication and medical supplies. Fill and package prescriptions and dispense medications/refills to patients referring to Pharmacist when pharmacology questions arise. Provide assistance to patients at counter or over the phone.
ESSENTIAL DUTIES
- Receive written prescription or refill requests and verify that information is complete and accurate.
- Mix pharmaceutical preparations according to written prescriptions.
- Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.
- Answer telephones, responding to questions or requests. Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
- Order, receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
- Maintain proper storage and security conditions for drugs and vaccines. Record daily log of temperature checks for refrigerator.
- Price and file claims for prescriptions that have been filled.
- Establish or maintain patient profiles, including lists of medications taken by individual patients.
- Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.
- Clean and help maintain equipment or work areas and sterilize glassware according to prescribed methods.
- Prepare and process pharmacy insurance claim forms and records. Contact insurance companies to resolve rejected claims to maximize reimbursement.
- Transfer medication from stock container to the appropriate number of sterile, disposable syringes, using proper transfer techniques.
- Supply, monitor and restock robotic machines that dispense medicine into and label the containers.
- Supply and stock or restock medications at medication cabinet for clinic use.
- All other duties as assigned for pharmacy processes.
MINIMUM QUALIFICATIONS
Six (6) months of experience as a Certified Pharmacy Technician within the past two (2) years. Retail experience strongly preferred.
High School Diploma or GED. Completion of Pharmacy Technician certification program.
Current, active, full and unrestricted license as a Certified Pharmacy Technician from any state or territory of the United States or the District of Columbia.
Current CPR certification.
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to effectively interact with patients to understand/anticipate their needs and explain pharmaceutical information.
- Demonstrated proficiency utilizing Microsoft Office products such as Outlook, Word, and Excel.
- Data entry skills and ability to work with EHR and systems such as RPMS.
- Ability to work alone and within a team, functioning as an effective team member.
- Demonstrated ability to communicate effectively in person and via telephone with employees, physicians, and other providers using effective dialogue and customer service competencies.
- Ability to organize and compile data and write reports.
- Ability to give full attention to what people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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