M-F, and as needed for unit management; 36-40 hours on-site/week
VP Area: U of U Health - Academics
Department: 01706 - CCTS - CLINICAL TRIALS SUPPORT
Location: Campus, Salt Lake City, UT
Type of Recruitment: External Posting
Pay Rate Range: Depending on experience
Close Date: Open Until Filled
Job Summary:
The Utah Clinical & Translational Science Institute (CTSI) seeks a PS Nurse Manager for the CTSI Clinical Research Unit (CRU). Under minimal supervision, responsible for planning, organizing, directing, and controlling the management of the CRU staffing, customer service, and business management operations. Acts as a catalyst between the CTSI and its customers and staff to ensure continuity and quality of clinical research services and care.
This position will report responsibility to Ms. Dixie D. Thompson and will work most directly with the CRU Quality Nursing Supervisor to lead CRU daily operations and provide collaborative CRU management.
Learn more about the benefits provided to the University of Utah Employees including generous retirement contributions, comprehensive medical coverage, tuition reduction, and more: https://benefits.utah.edu/
Responsibilities:
- Forecasts, develops, and implements policies and procedures in the areas of customer service, staff management, research protocol performance, and business goals and objectives consistent with the University of Utah’s policies.
- Markets and promotes new and existing programs and services to internal and external customers.
- Participates in University-wide committees to establish and facilitate improved clinical research customer service standards and administrative plans and policies.
- Facilitates cooperative and collaborative community, institutional, and partner relationships and processes to support the research enterprise.
- Ensures customer satisfaction by analyzing complaints, concerns, and suggestions and providing appropriate follow-through and process improvement.
- Develops departmental strategies consistent with the assigned department’s continuous quality improvement program.
- Ensures competency of staff through the development and/or presentation of educational programs and ongoing staff performance evaluations.
- Manages and ensures adequate and competent staffing of the CRU, including performance evaluations, interviewing, hiring, counseling employees, tracking and reporting resource utilization, invoicing, and cost-effective business practices.
Minimum Qualifications:
A Utah RN license is required for this position. Requires a Bachelor’s degree in a related area of assignment or equivalency (2 years related work experience may be substituted for 1 year of education) and four years of progressively more responsible management experience. Background knowledge of assigned department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department.
Preferences:
- Previous Nurse Manager experience or senior Clinical Research Nursing experience is required.
- Specific experience in a University of Utah Hospital Clinical Nurse Coordinator or other senior nursing role may be substituted.
- A Master’s degree in nursing may be preferred.
Additional Information:
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status.
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