Pharmacy Manager — The Pailin Group Professional Search Consultants
Job Locations: US-TX-Houston
Req No: 2019-9652
About the Role
Collaborative contributions by the PHARMACIST-PIC are essential to our success, including working with various departments within Pharmacy as well as other divisions, patients, and partners. The skills discussed below are representative of the knowledge, experience, and abilities that lead to success together.
The PHARMACIST-PIC contributes to the mission by presenting a friendly smile, a helpful voice, and a helpful attitude to patients, clients, and customers seeking services, information, or requesting to transfer their prescriptions.
Key Responsibilities
- Providing a high level of clinical skills and knowledge in caring for patients.
- Handling incoming calls and meeting patients in the Pharmacy.
- Problem-solving and providing a calming influence to upset patients.
- Enhancing the experience of Pharmacy employees by being friendly and helpful.
- Providing feedback to management about service improvements.
- Maintaining a neat and clean personal appearance.
- Assisting with the training of others in the workflow.
- Contributing to the development and implementation of new systems and procedures.
- Performing as a supervisor to maintain a consistent level of service.
- Assisting in providing “gold standard” customer service.
- Enrollment of new patients into service and retention of patients in care.
Skills Required
- Superior telephone communication and interpersonal skills.
- Understanding of HIPAA and company Standards for confidentiality.
- Ability to read and interpret prescription documents, policies, and procedures.
- Ability to calculate figures and amounts related to prescription charges.
- Reasoning skills to solve practical problems.
Experience, Education, Licenses, and Abilities
Success for the position of a PHARMACIST-PIC requires a current Pharmacist license in the State of employment, and an American Academy of HIV Physicians Certification for Pharmacist (AAHIVP, current or successfully obtained within 18 months of employment). Must have data input skills and experience in pharmacy systems, including typing skills and familiarity with Windows PC applications. Bilingual in English and Spanish is highly desirable.
Opportunities for Collaborative Contributions
Collaboration with colleagues provides excellent opportunities to contribute to success by sharing ideas, learning from others, and networking.
Contributions to Safety in the Workplace
Adhering to safety measures and following guidelines for various activities ensures a consistent level of service and contributes to a safe and efficient workplace.
To Apply
Please forward resume/CV and compensation requirements to Debra Hartmann at dhartmann@pailingroup.com
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