Are you passionate about helping others see the world more clearly? Would you enjoy a role in which you can improve lives by creating an easy eye care experience for everyone? At Stanton Optical, our Licensed Opticians are charged with creating a superior customer experience by teaching patients and facilitating the dispense process. Our Licensed Opticians have a genuine care for the customer’s needs, the ability to resolve issues that may arise and the willingness to assist in the sales process. They do this all while matching patient needs with our services and products.
About us:
Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.
Responsibilities
- Greet all patients and customers as they enter the store, identifying patient needs to ensure an easy and memorable experience.
- Provide recommendations on products and services available.
- Attain sales goals established by management team while complying with company and local policies and procedures.
- Assist patients and customers to choose products and services that suit their budget and eyecare needs.
- Identify and troubleshoot problems related to prescriptions to resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
- Measure, fit, and adapt lenses and frames for clients according to written optical prescription or specification, determining the specifications of lenses, making minor repairs or adjustments to eyewear, etc.
- Ensure brand standards by performing basic housekeeping duties when necessary.
- Other duties as assigned and required.
Qualifications
- Experience delivering outstanding customer service to patients as a Licensed Optician.
- Ability to multitask, prioritize and be flexible with changing business needs in a team environment.
- Skills necessary to communicate effectively with a diverse group of people.
Are you the perfect fit?
- Do you share our vision of modernizing eye care for all people and making eye care easy?
- Do you have a valid ABO and NCLE and/or license in the applicable State?
- Do you have a high school diploma or equivalent required?
- Are you passionate about outstanding customer/patient care and eager to share that passion with others?
- Do you have a strong interest in learning, embracing and fostering innovation among your team?
- Are you consistently promoting high work standards while empowering others to have an entrepreneurial mentality with our company?
- Do you have schedule flexibility? Work hours will be determined based on business needs.
- Are you knowledgeable about MS Word, Google Docs, etc?
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