Description
Quality Assurance and Performance Improvement
Compliance Officer
Private Duty Home Care
The candidate should possess recent experience in private duty home care, preferably multi-site leadership.
Must be a RN, prefer a Florida resident as the candidate will have responsibility for all private duty offices, FL and TX.
Home care accreditation experience preferred.
General Summary: Under the direction of the Chief Clinical and Quality Officer, the Corporate Home Health Director of Clinical Services and Quality Management is responsible for ensuring State and Federal regulatory compliance in agency and branch policies and practices. This position provides education and tools to ensure the provision of safe and effective patient care.
- ACHC (Accreditation Commission for Health Care) preparation
- ACHC mock survey
- QA review
- Orders Management
- DON EMR documentation training when onboarding or prn with revisions
- Incident Report Review
- QAPI
Essential Functions:
- Provides management oversight of clinical orientation and education, quality assessment/performance improvement activities, and electronic health record clinical support.
- Ensures the development of staff through the implementation of goals, objectives, and improvement plans.
- Serves as the key clinical resource consultant and key interface with home health agency and branch staff.
- Develops, disseminates, and educates staff on home health clinical/operational policies and procedures.
- Establishes collaborative working relationships across all Support Center cross-functional areas.
- Ensures the CHAP accreditation standards are incorporated into agency/branch processes and patient care related practices where applicable.
- Provides education related to clinical practice standards and other topics as they relate to the provision of patient care, such as patient and customer satisfaction enhancement.
- Collaborates with the Chief Compliance Officer to assure policies and procedures related to patient care are in accordance with state and federal regulations.
- Develops and maintains clinical programs and resources.
- Assists with point of care solutions and improving clinical documentation.
- Develops, maintains, and provides ongoing review of a comprehensive medical supply formulary.
- Collaborates with Operations to develop practices and/or processes to improve OASIS accuracy, diagnostic coding proficiency, and patient/quality outcomes improvement (inclusive of Home Health Compare, Star ratings, and HHVBP initiatives).
Requirements
Experience: Five years of recent home healthcare experience. Previous management experience required. At least five years of direct leadership experience managing day-to-day operations of healthcare patient safety and risk management programs. Expertise in quality/risk management database administration (Midas+ preferred) and an ability to produce timely and accurate reports and presentations is mandatory. Excellent written and verbal communication skills required. Strongly prefer experience with The Joint Commission standards, CMS and/or OSHA regulations & survey preparedness programs. Prefer experience in a multi-facility healthcare system.
Education: Bachelor’s degree in Nursing, Master’s degree preferred.
Licensure/Certification: Registered Nurse.
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