Myomo is in search of a motivated Certified Orthotist/Prosthetist to join our growing team in the dynamic field of custom robotic arm and hand orthotics.
The Certified Orthotist/Prothetist is a field-based position that completes clinical candidate evaluations, orders (measurements/shape capture), deliveries and fittings of Myomo products. The CO/CP/CPO also acts as a liaison between O&P facilities and the company when necessary.
This clinical role requires extensive interaction with candidates as well as interactions with physicians, occupational therapists, physical therapists, clinical administrators, rehab hospitals, Veteran Affairs hospitals, and other orthotists/prosthetists. The position requires clinical orthotic or prosthetic experience along with effective communication skills for various customer interactions. Experience in field clinical sales a plus. The CO/CP/CPO will report to the Director of Field Operations.
Responsibilities
- Completes clinical evaluations, orders (measurements/shape capture), deliveries and fittings of Myomo products for candidates.
- Leads all aspects of the evaluation and delivery processes.
- Interacts with candidates in various forms including phone calls, texts, emails, and face-to-face meetings.
- Must efficiently manage an assigned region for overall operations.
- Works with Myomo Clinical Services & Education team when necessary.
- Collaborates with candidates and O&P facilities regularly when appropriate. When needed, may support candidates, O&P’s and Myomo personnel with collecting required documentation from candidates as well as O&P or medical professionals.
- Supports O&P’s with fitting and delivery of MyoPro when appropriate.
- Coordinates MyoPro/MyConfig (software) training for candidate and therapist. Completes and submits candidate paperwork timely.
- Completes assigned tasks by specified deadlines; monthly reports, expense reports and all other reports requested by the management team.
- Plans and/or coordinates and participates in local and regional industry meetings and trade shows as appropriate.
- Uses communication tools including email and voicemail daily. Regularly interacts with direct supervisor and other Myomo stakeholders.
- Timely completeness of assigned activities, with appropriate updates in CRM (documentation, notes, FileBox attachments).
- Participate in pipeline calls with Myomo management.
- Effectively use internal resources and tools.
- Complete assigned tasks within required time.
- Maintains or attains O&P accreditation and state licensure where appropriate.
- Achieve passing grade on periodic product and service training and tests.
- Periodic evaluations of performance may be undertaken to assess competency and such additional evaluations may be conducted at least annually thereafter.
Qualifications
- Master’s Degree.
- Board Certified; credentialed by either the Board of Orthotic Certification or American Board for Certification in Orthotics/Prosthetics as a Certified Orthotist (CO), Certified Prosthetist (CP) or Certified Orthotist/Prosthetist (CPO).
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