JOB SPECIFIC COMPETENCIESOrganize and assimilate pathology case materials and paperworkDocuments receipt of materials in Access database, updating information as pre-accession actions are taken. Perform a thorough review of all associated paperwork (i.e., outside pathology report, outside billing information, request report translations as needed for international cases, in-house clinician orders for testing, commercial laboratory requisition, etc.). Determine additional materials, information, or reports needed for processing and initiate action to request/obtain. Compare materials/documents received against information in HIS, initiating communication to PAS to resolve discrepancies or to initiate financial clearance for marker testing.
Determine pathology subspecialty of case materials and document all accessioning or case processing actions in LISAnalyze and interpret internal and external path reports to determine the appropriate subspecialty service to process the biomarker/protocol or diagnostic review request. Checks selected information after pathologist review for biomarkers or after initial case accession for diagnostic review. Accurately documents selected specimen and other details for biomarker testing. Accurately documents receipt of outside materials and counts for diagnostic review. Provides feedback to faculty and ordering clinicians through emails as necessary.
Provide high quality customer service via email and/or telephoneInteracts appropriately with customers, both internal and external, for different purposes to perform assigned tasks. Communicates effectively through written and oral communication, in a timely manner. Strong interpersonal skills including tact, diplomacy, and flexibility.
Monitor worklists or queues to facilitate transfer to respective next departmental actionPeriodically review assigned pending cases to assure compliance with expected turnaround time expectations for completion of task. Document transfer of materials no longer needed for testing or diagnostic review to the Pathology File Room for archiving or return to home facility.
Other duties as assigned.
Minimum RequirementsHigh school diploma or equivalent. Five years of general office or administrative experience.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.
Additional Information- Requisition ID: 170910
- Employment Status: Full-Time
- Employee Status: Regular
- Work Week: Days
- Minimum Salary: US Dollar (USD) 45,000
- Midpoint Salary: US Dollar (USD) 56,500
- Maximum Salary: US Dollar (USD) 68,000
- FLSA: non-exempt and eligible for overtime pay
- Fund Type: Hard
- Work Location: Onsite
- Pivotal Position: No
- Referral Bonus Available?: No
- Relocation Assistance Available?: No
- Science Jobs: No
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