Job Description
The Nurse Navigator role in the Congenital Heart Program will focus on Fetal Cardiac Care. Collaborating with physicians, Cardiologists, CT Surgeons, Maternal-Fetal Medicine Specialists, and Obstetricians in supporting the care of the expectant mothers and their support system. The Nurse Navigator will provide education on congenital heart disease and post-delivery care. In collaboration with other provider teams, they will track care throughout the care continuum by planning and implementing continuity of comprehensive care within the in-patient, out-patient, and home settings. They will implement and lead quality dashboards with targets; report / track clinical outcomes.
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars-Sinai is known for its national leadership in redefining healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing innovative approaches to treatment and educating tomorrow's health providers. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
Job Summary:
- Establishes and revises the plan of care for appropriateness on an ongoing and timely basis as directed by the patient’s care team.
- Coordinates patient care activities and management of clinical data throughout all phases of patient care from initial referral to follow-up. Arranges for clinical services, evaluates clinical data, and triages clinical questions/ concerns to the appropriate members of the interdisciplinary team.
- Demonstrates clinical competence in the assessment and intervention for patient, family, or significant other requiring emotional support, coping support and care for significant life changes. Coordinates support services within the health system and community to meet patient/family needs.
- Able to communicate effectively in English in person, writing, and on the telephone; work independently; perform basic math and statistical functions; multitask and think critically with ability to pay attention to detail and accuracy; thrives under pressure; organize and prioritize workload.
- Able to set goals and assess results in accordance with the highest standards.
- Able to identify consensus around a common vision.
- The Nurse Navigator guides patients and families through treatments and care experiences.
- Collaborates with clinical staff to provide care and referrals.
- Leads process and quality improvement activities to provide the best possible care.
- Able to prepare timely and accurate documentation and reports.
- Deliver care with sensitivity and respect, advance care through development of new ideas and technology.
- Helps coordinate and facilitate with patients’ part of research and clinical trials.
- Consults with physicians and other health care providers as indicated regarding patient care issues and quality of care issues related to patients. Supports the leadership and clinical teams by providing progress reports on patient care.
- Actively participates in quality improvement measures and projects as requested and directed. Recommends, develops, and implements policy/protocol revisions and performance improvement activities based on current standards.
- Establishes, coordinates and continuously evaluates supportive care plan with goals and interventions based upon treatment and individual patient/caregiver needs, preferences, beliefs and values.
Qualifications
Educational Requirements:
- Bachelor's Degree Required
- Master's Degree Preferred
Licenses:
Current, unrestricted California RN license required
BLS from the American Heart Association or American Red Cross required
Ambulatory Nurse Certification or other specialty nursing certification required (or willing to obtain within one year from start date)
PALS from the American Heart Association or American Red Cross required
Experience:
- Must have 3 years experience in a pediatric setting (congenital heart, cardiology preferred)
- Preferred experience with program development, leadership role, implementation of navigator programs.
- Required: Able to provide appropriate family-centered patient care
- Strong customer satisfaction, analytical, and problem-solving skills
- Able to use computer and software necessary for the position (e.g., Word, Excel, Power Point, Access); operate/troubleshoot basic office equipment required for the position, EMAR: EPIC
Physical Demands:
Able to push, pull, lift or carry 0-35 pounds intermittently.
Able to sit, stand, walk, bend, and squat intermittently.
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at Applicant_Accommodation@cshs.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.
Cedars-Sinai will consider for employment qualified applicants with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring.
At Cedars-Sinai, we are dedicated to the safety, health and wellbeing of our patients and employees. This includes protecting our patients from communicable diseases, such as influenza (flu). For this reason, we require that all new employees receive a flu vaccine based on the seasonal availability of flu vaccine (typically during September through March each year) as a condition of employment, and annually thereafter as a condition of continued employment.
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