Overview:
Join our Urology Team as a Practice Supervisor and play a pivotal role in our mission to deliver exceptional care and support to our clients. We are seeking a dedicated and experienced professional who can oversee and enhance the day-to-day operations of our practice, ensuring high standards of service delivery and client satisfaction. If you have a passion for healthcare excellence and proven leadership skills, we invite you to apply and contribute to our commitment to making a positive impact in the lives of those we serve.
This position works to ensure the efficient and effective operation of the assigned department, including day to day administration of non-physician staff and operations. Uses specialized knowledge, judgment and skills necessary to provide excellent patient care.
Pay & Benefits:
- Compensation: $28.47 to $44.49 hourly wage based on experience and education
- Additional Pay: Shift Differential, Annual Increases, Paid Time Off
- Benefits: medical, vision, dental, 401k with employer match
- Education Benefits: FHP Tuition Assistance
- Other Benefits: Onsite Gym, Wellness Programs, Discount programs, The Learning Center (childcare services)
- Schedule:
Full-time, Exempt 40 hours per week, 5x8 hour day shifts, Monday through Friday
Responsibilities:
- Supervises the day to day activities of non-physician staff, ensuring a high level of productivity. Continuously monitors the functioning of the medical group and recommends changes to operational procedures as necessary.
- Selects, trains, coaches, motivates, conducts performance evaluations, and directs the workflow of staff. Schedules non-physician staff ensuring that staff is appropriately deployed among offices.
- Ensures effective use of resources, equipment and supplies. Identifies and adjusts staffing levels needed to meet changing workload projections and provide safe, quality patient care. Ensures smooth and efficient patient care management.
- Functions as a liaison between non-physician staff and physicians to ensure effective service for patients. Establishes and maintains effective working relationships with group physicians. Serves as a role model and resource person for providing quality patient care and patient information as needed.
- Maintains office policies and procedures in accordance with physician requirements, facility and system policies and procedures, standard practices of the profession, and related regulatory requirements.
- Determines physical maintenance and equipment needs and repairs and coordinates internal or external resources. Resolves problems relating to the facility on a day-to-day basis. Ensures all areas are appropriately stocked and supplies are readily accessible.
- Supports change and participates in the development, interpretation, implementation and evaluation of process improvement and quality management activities. Works with staff to make necessary changes.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
Qualifications:
Requires a level of literacy, communication and math skills as normally demonstrated at the level of an Associate’s Degree.
Certain assignments may require current certification as a Medical Assistant, Nursing Assistant or current LPN license.
Requires a level of knowledge and ability normally demonstrated by at least two years of experience in a physician's office or medical environment. Requires excellent communication and organizational skills.
PREFERRED QUALIFICATIONS:
Bachelor's degree preferred.
Additional related education and/or experience preferred.
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