Overview
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA
This position is responsible for planning, organizing, and controlling all aspects of the assigned departments customer and patient service. This position is responsible for planning and directing business objectives, budgetary information, and includes directing the human resource and financial management operations of the assigned department. The incumbent acts as a catalyst between the department and its customers, and staff, to ensure continuity and quality of service and care.
Responsibilities
Job Specific Responsibilities and Accountabilities
- Performs to required standards for job specific responsibilities and technical competencies.
Talent Management
- Hiring, training, developing, and communicating with staff.
Financial Management
- Responsible for developing, monitoring and achieving budget goals.
- Manages labor and non-labor expenses to budget or flex budget.
- Manages revenue to budget to maximize potential revenue.
EPE/Service
- Responsible for patient satisfaction scores within assigned area(s).
- Responsible for upholding PROMISE standards of direct reports and team members.
Quality
- Responsible to achieve quality goals for assigned area(s).
- Manages and promotes continuous process improvements in assigned area(s).
Performance Management
- Responsible to provide staff feedback on performance, including on-time appraisals and coaching.
- Responsible to deal with conflicts in a proactive manner and to reach resolution in a timely manner.
Building Relationships
- Forms positive relationships with staff, peers, and senior leadership to support the mission, vision, values, and performance standards of the organization.
- Actively engages staff with updates and news as well as involving staff in decisions and work teams. Provides feedback and recognition when appropriate.
Knowledge / Skills / Abilities
- Ability to perform the essential functions of the job as outlined above.
- Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates, to ensure the smooth operation of the department.
- Knowledge of assigned department's area of specialization in order to analyze, plan, and draw conclusions for recommendations to superiors.
Qualifications
Qualifications Required
- Bachelor's degree in a related area of assignment, or equivalency.
- Three years of progressively more responsible management experience.
Licenses Required
- Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.
* Additional license requirements as determined by the hiring department.
Qualifications (Preferred)
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
- This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.
Physical Requirements
Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking
Multi-lingual Candidates Welcomed
To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement
University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu/
This position may require the successful completion of a criminal background check and/or drug screen.
Requisition Number 70485
Reg/Temp Regular
Employment Type Full-Time
Shift Variable
Work Schedule Monday-Friday
Clinical/Non-Clinical Status Clinical
Location Name University of Utah Hospital
Workplace Set Up Hybrid
City SALT LAKE CITY
State UT
Department UUH ANC 22A ANESTHESIOLOGY
Category Administrative Professional
Workplace Set Up Hybrid
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