Description
The Patient Services Specialist is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Physician Service Organization and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required qualifications:
- 1 year customer service experience or, successful completion of Providence internship.
Preferred qualifications:
- 1 year - Medical office or health care experience.
- Basic experience with electronic medical records and/or computerized billing systems.
- Medical terminology experience.
- Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.
Requisition ID: 308064
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift:
Career Track: Admin Support
Department: 1014 AK PMG FAM MED CLINIC
Address: AK Anchorage 1201 E 36th Ave
Work Location: Providence Family Medicine Ctr-Anchorage
Pay Range: $19.02 - $29.06
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
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