Organizational Summary
Upstream USA is a growing, national nonprofit committed to ensuring that equitable, patient-centered contraceptive care is made available to any patient and is fully integrated into the health system as part of basic health care. We envision a future where all patients are screened for their contraceptive needs and offered patient-centered contraceptive counseling that’s free from bias, noncoercive, trauma-informed, and delivered by knowledgeable providers and support staff following best medical practices and evidence-based guidelines.
We do this by partnering with healthcare organizations to provide them with free training, education and technical assistance – from urban to rural, from large hospitals to small clinics. Our team of practice change experts work hand-in-hand with healthcare organizations to uplift contraceptive care services and drive exceptional patient outcomes, all at no cost to them.
To meet the growing need for high-quality, patient-centered contraceptive care, Upstream is in the midst of a national expansion. We began by partnering with a single healthcare organization in 2014, and today, we have partnered with more than 150 across the nation, aiming to serve 5 million patients by 2030.
Essential Duties and Responsibilities
The MEL Research Analyst II will perform a variety of analytical, operational, and administrative duties, as needed. Responsibilities may require any of the following:
- Manage projects with excellence
- Oversee a project from inception through implementation, including scoping of objectives, developing processes/timelines/project plans, and coordinating cross-MEL and/or cross-Upstream functional teams to execute work and achieve deliverables.
- Mentor and coach other MEL Analyst staff members, as needed.
- Develop and implement data collection instruments/processes/efforts
- Support the design of quantitative and/or qualitative data collection methodologies and instruments (e.g., surveys, interview guides, and observational protocols).
- Coordinate data implementation and support administrative duties required for data collection.
- Develop and implement data management processes and systems
- Develop data systems/processes to ingest, analyze, and report on specific data (e.g. patient surveys, interview transcripts, secondary data).
- Lead data cleaning, coding, and analysis, using the appropriate methodologies and software for each.
- Develop and maintain data dashboards and other data visualizations.
- Conduct analyses and contribute to problem solving and research design
- Conduct mixed-methods analyses, and provide interpretation of qualitative and/or quantitative data.
- Produce actionable insights for health center partners and internal program staff through regular review of data streams in collaboration with other MEL and program team colleagues.
- Reporting results to external and internal audiences
- Lead presentations and make initial recommendations in leadership, decision-making forums, and/or team or organization-wide settings.
- Serve as liaison to other teams and staff, to build understanding, develop solutions for data-focused needs and contribute to cross-disciplinary tasks.
- Prepare summaries, reports, visualizations and other data-focused deliverables of analytic results.
- Additional duties as assigned.
Required Education, Experience, Knowledge, Skills and Ability
- Minimum of 5-6+ years direct experience with quantitative and/or qualitative data collection, analysis, and reporting.
- Advanced experience in using data for program monitoring, evaluation and learning, including experience independently leading studies.
- Advanced skills in writing code using standard quantitative and/or qualitative data analytic software.
- Advanced skills in using spreadsheets and other MSWord or Google suite and Windows applications.
- Experience contributing to publications of scientific articles preferred.
Other Desired Skills:
- Confidence working independently, exercising good judgment, and making informed decisions with limited direction; ability to guide junior staff in decision making.
- Demonstrates ability and willingness to continuously acquire new competencies and accept new challenges.
- Excellent attention to detail, and robust quality assurance.
- Flexibility and ability to produce work on short timelines and with evolving priorities.
Travel Requirements
This role will require up to 15% business travel. All Upstreamers can expect a minimum of 8 days of business travel per year to attend 1-2 annual organizational retreats and two annual team/department meetings.
Upstream Benefits
Upstream USA offers a comprehensive benefit package including medical, dental, vision, life insurance, long and short term disability, 401K with a match, generous vacation, personal, sick and holiday time off, parental leave, professional development, a fitness and cell phone allowance for all full-time employees and part-time employees who work a minimum of 24 hours per week.
Hiring Range
The hiring range for this role is $94,400 - $100,000. Final offers for this position will be based upon several factors including the scope of the role, market compensation analysis, position requirements, candidate’s experience level and capabilities, internal pay equity considerations and will be made within the parameters of Upstream USA's compensation framework and philosophy.
Hiring Process
Candidates who advance in our preliminary review process will have an opportunity to discuss the position, their employment background and lived experience with a member of our talent acquisition team by telephone. Those who advance to subsequent steps in our interview process may participate in up to three rounds of meetings by Zoom or in person and in a thought exercise/case study assignment.
Upstream Careers
At Upstream, we embrace diversity. We nurture it and we thrive on it because it benefits our organization, our partners, and our community. Our goal is to attract, develop and retain exceptional people, and to create a work environment that is dynamic, rewarding and enables each of us to realize our potential.
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