PURPOSE AND SCOPE:
Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Ensure provision of quality patient care while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. As the clinical leader, has the authority to make daily decisions to ensure continuity of care and patient and staff safety.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.
- Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
- Technically proficient in the specific department and knowledgeable of industry practices and business principles. Works on issues of diverse scope where analysis of situation or data requires evaluation of various factors, including current business trends.
- Responsible for supporting and driving FMS quality standards through meeting all ESRD regulatory requirements and the practice of Quality Assessment and Improvement (QAI), including use of FMS QAI tools.
- Responsible for addressing and acting on adverse events and action thresholds.
- Oversees facility’s Home Therapies Program if applicable.
- Accountable for compliance with all applicable federal, state, and local laws and regulations.
- Ensures all FMS Clinical Quality policies and procedures are communicated to and implemented by the facility staff.
- Maintains integrity of medical records and other FMS administrative and operational records.
- Complies with all data collections and auditing activities.
- Maintains facility environmental integrity, including safety.
- Experienced leadership required for a multi-faceted environment; role primarily focuses on tactical execution.
- Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Interprets and recommends changes to policies and establishes procedures that affect immediate organization(s).
- Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
- Participates and presents at meetings with internal and external representatives, often leading a cooperative effort among members of a project team.
- Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations.
- Provides technical guidance.
- Performs other related duties as assigned.
PATIENT CARE:
- Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.
- Ensures education of the patient regarding quality measures, transplant options, modality awareness, and access care, including catheter reduction and adherence to treatment regime.
- Acts as a resource for the patient to address patient concerns and questions.
- Accountable for timely completion of patient care assessments and care plans by organizing meetings of the facility’s Interdisciplinary Team to discuss patient care plans and resolve patient problems.
- Directs initiation, maintenance, and communication of efficient and timely patient schedules to ensure maximization of the facility station efficiency.
- Is aware of and develops a mechanism or process for knowing the specific situation of each patient, including hospitalizations, no-shows, catheter use, and any significant change in patient care status.
- Develops action plans for unexcused and missed treatments in collaboration with the Director.
- Plans, coordinates, and acts as the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member eligibility.
STAFF:
- Responsible for implementation of FMS staffing and medical supply models to provide quality patient care.
- Participates in the recruitment and interview process, and decision to hire new personnel.
- Ensures completion of new hiring orientation and training including mandatory in-services and ICD code training when applicable.
- Responsible for all patient care employees receiving appropriate training according to FMS policy.
- Provides opportunities for professional growth and training to ensure clinical competence.
- Responsible for overseeing performance of all licensed personnel, direct patient care staff, and reporting indirect patient care personnel as assigned.
- Maintains current knowledge regarding FMCNA benefits, Human Resources policies, procedures, and processes.
- Provides counseling for all clinical staff members at regular intervals offering support and encouraging professional growth.
- Completes timely employee evaluations and establishes annual goals for staff.
- Participates in Corporate and Business Unit specific employee recognition and satisfaction programs.
PHYSICIANS:
- Facilitates the application process for physician privileges and compliance with FMS Medical Staff By-Laws.
- Responsible for strong Director and physician relationships and facilitating staff relationships with physicians.
- Ensures regular and effective communication with all physicians, through regular meetings with Directors.
- Participates in Governing Body.
MAINTENANCE/TECHNICAL:
- Responsible for the integrity and safety of the facility water system.
- Must be knowledgeable in the operation of all facility equipment and technology.
ADMINISTRATIVE:
- Responsible for maintaining and updating all FMS manuals.
- Accountable for completion of the Annual Standing Order Review and ICD coding.
- Checks correspondence whether electronic, paper or voice mail, and responds as appropriate.
- Responsible for efficient utilization of medication, laboratory, inventory, supplies, and equipment to achieve supply cost goals.
- Participates in the completion and interpretation of the Pl-17 inventory supply use analysis.
- Reviews and approves facility payroll.
- Responsible for participating in all required Network reporting and on-site state or federal surveys.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment.
- Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians.
- Position may require travel between assigned facilities and various locations within the community.
SUPERVISION:
- Responsible for the direct supervision of various levels of staff as designated by region.
EDUCATION AND REQUIRED CREDENTIALS:
- Bachelor’s Degree; Advanced Degree desirable or an equivalent combination of education and experience.
- Graduate of an accredited School of Nursing (RN).
- Current appropriate state licensure.
EXPERIENCE AND SKILLS:
- 6 – 8 years’ related experience or an equivalent combination of education and experience.
- 3+ years’ supervisory or project/program management experience preferred.
- Minimum of 12 months experience in clinical nursing is required.
- Minimum of 6 months chronic or acute dialysis nursing experience is required.
- Must be available as a full-time employee and provide on-call coverage when necessary.
- Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, and performance management.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
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