Patient Support Specialist
Onsite – Phoenix-Biltmore, AZ
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Patient Support Specialist for our Phoenix-Biltmore, AZ office. Your primary responsibility will be helping patients heal using TMS treatment.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Benefits
- Accelerated healthcare career growth – rapid advancement opportunities
- Insurance benefits (Medical, Dental, Vision) and 401K
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity’s treatment options
Responsibilities
- Be the face of Serenity Healthcare
- One on one coaching and commitment to patients during treatment
- Graduate Serenity’s paid TMS training program
- Own outcomes of patient treatment
Qualifications
- High School Diploma/ GED
- Strong customer service mindset
- Three years’ work experience in customer service required
- Excellent verbal and written communication, and basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us
Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com
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