Patient Support Specialist

Serenity Healthcare • Phoenix, AZ, United States • $200k - $250k / year • 1w ago

Patient Support Specialist
Onsite – Phoenix-Biltmore, AZ

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Patient Support Specialist for our Phoenix-Biltmore, AZ office. Your primary responsibility will be helping patients heal using TMS treatment.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

Accelerated healthcare career growth – rapid advancement opportunities
Insurance benefits (Medical, Dental, Vision) and 401K
20 days off annually (10 PTO days and 10 Holidays)
Employee access to Serenity’s treatment options

Responsibilities

Be the face of Serenity Healthcare
One on one coaching and commitment to patients during treatment
Graduate Serenity’s paid TMS training program
Own outcomes of patient treatment

Qualifications

High School Diploma/ GED
Strong customer service mindset
Three years’ work experience in customer service required
Excellent verbal and written communication, and basic math skills
Well-versed in de-escalation skills and ability to connect with individuals

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com

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