Manager, Pharmacy

UPMC • Altoona, PA, United States • $200k - $250k / year • 1m ago

Purpose:
Direct the design and implementation of pharmacy services to support the provision of pharmaceutical care efficiently and effectively. Integrate the philosophies and techniques of quality improvement. Ensure that services are provided in compliance with state and federal laws and regulations. Assist in the recruitment and hiring of staff. Mentor and provide leadership for the staff. Schedule staff to cover hours of operations and on-call schedule. Monitor the budget for areas of responsibility (drug margin and staffing) to ensure cost-effective services. Participate in and support various inter and intra-department committees to promote the role of pharmacy in the delivery of optimum patient care. Participate in educational and research initiatives in line with the mission of the organization.

Responsibilities:

Design and implement operational services, including dispensing and compounded product preparation, which support the pharmacists' provision of pharmaceutical care.
Maintain productive, collaborative relationships with physicians, nurses, departmental managers, and others in clinical leadership roles to achieve short and long-term goals for related programs and clinical services.
Develop, implement, direct, and monitor the delivery of pharmaceutical care. Ensure patient/customer satisfaction and implement measures to correct perceived deficiencies in care and service.
Facilitate staff involvement in established departmental programs, e.g. quality improvement, patient/professional education, and staff development. Develop staff advancement opportunities and foster an environment conducive to innovation and progressive learning.
Promote, support, and conduct research related to practice.
Integrate the distributive and cognitive aspects of pharmaceutical care.
Assist with the recruitment, hiring, and mentoring of staff and colleagues through feedback, positive discipline, and performance evaluations. Enforce progressive corrective action appropriately.
Ensure provision of cost-effective drug therapy through analysis of patient outcomes; validate that care is provided according to current standards of practice; support and monitor the quality improvement program.
Maintain a current body of knowledge in the areas of their service about drug therapy and technology. Complete all staff pharmacist competencies.
Schedule pharmacists to effectively cover the hours of operations of the pharmacy as well as on-call hours.
Assure pharmacy complies with all federal and state regulations.
Assist with the preparation and monitoring of the budget for areas of responsibility, including drug and personnel costs.

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