Position Summary
The Physician Liaison serves as an ambassador for University Hospitals. This is a multi-faceted role in which the Physician Liaison will build, maintain, and enhance relationships between UH physicians and independent physicians in UH's primary and secondary service area. The primary focus is to connect UH physicians and potential referring physicians both within and outside the UH organization to a designated UH service and facilitate access. Enhancing and improving the overall experience of the referring physician is essential. The fundamental measure of success is growth in referrals to a UH designated service.
Essential Functions
- Grow referrals to UH from a specific assigned geographic territory.
- Maintain accurate information on all physicians within the assigned territory.
- Call on specific physician practices and meet with physicians and their staff.
- Facilitate personal interactions between a designated UH service's resources and individual physicians in the territory.
- Be a subject matter expert about each of UH’s key designated services and locations and specific individuals by specialty.
- Gather and report market intelligence.
- Triage any/all operations issues which arise to the appropriate operations manager/leader.
- Analyze referral patterns of specific physicians to understand opportunities for growth.
- Participate in marketing planning sessions for key service lines/hospitals and other operating units.
- Develop strong relationships with key UH physicians and operational leaders and attend their operational meetings as necessary.
Required For All Jobs
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct, and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
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