Warby Parker is searching for skilled and enthusiastic Licensed Opticians to join our growing team of in-house optical all-stars and play an integral part in what we’re all about—helping people see! In this role, you’ll become an expert in our brand and our glasses. Whether you’re helping longtime Warby Parker fans or first-time wearers, you’ll deliver extraordinary customer service to leave them excited and confident about our glasses. Our ideal candidate is a lifelong learner who’s eager to help Warby Parker grow.
What you'll do:
- Work directly with customers to help meet all of their eyewear needs
- Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
- Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
- Use your expertise to explain prescription terminology and product offerings to customers
- Work with your team to make sure all customers receive exceptional service
- Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
- Collaborate with your team to form best practices for sales and customer service
- Represent our brand to help educate others and get them excited about our values and mission
Who you are:
- A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
- Passionate about the eyewear and retail industries
- A clear, effective, and professional communicator
- Dedicated to going above-and-beyond to make customers happy
- An energetic, positive team player
- Extremely detail-oriented and capable of juggling a wide range of responsibilities
- Open-minded and constantly learning
- Someone who takes your work very seriously, but not yourself
- Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)
About Us:
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
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