Connecticare is a leading health plan in the state of Connecticut and a subsidiary of EmblemHealth, a health and wellness company that provides insurance plans, primary and specialty care, and wellness solutions. WellSpark is a digital wellness company and national subsidiary of EmblemHealth that offers a full suite of products and solutions to reward people for healthy behaviors.
Spanish Speaking - Nurse Wellness Coach (remote)
Utilize a collaborative process of education, assessment, planning and engagement to promote participants’ adopting improved lifestyle behaviors that support achieving and maintaining optimal health status. Empower participants to develop the skills and confidence required to effectively self-manage their health and wellbeing. Foster high quality relationships while reducing healthcare cost utilization to maximize healthy lifestyle choices and future cost avoidance.
Responsibilities:
- Interpret and digest available health data to identify areas of opportunity related to participant health and wellbeing, including establishing a goal-based collaborative plan of care to help realize improved quality of life and overall wellbeing as it relates to self-management behaviors and future cost avoidance.
- Utilize variable skills to ensure maximum participant engagement in WellSpark programs, including providing coaching, information and support to empower participants use of MySpark Central and other behavior change tools.
- Empower adoption of WellSpark technology across all populations and interventions.
- Follow established program workflow and accurately document data into electronic platform(s) in a timely fashion.
- Contribute to the organizational health of WellSpark by maximizing key factors including the realization of variable revenue, displaying the positive impact of coaching through meaningful future cost avoidance and encouraging ongoing engagement with WellSpark services.
- Maintain current “state of the art”, working knowledge of behavioral coaching interventions and use of technology within coaching through continuing education, community resources and publications.
- Work collaboratively with coaching leadership to meet the expectations for caseload management, call productivity, program engagement, continual staff development and maintenance of goals.
- Actively participate in projects, committees and other meetings, at the discretion of leadership.
- Manage a flexible work schedule to meet the needs of participants and optimize program engagement rates, including participating at client specific activities, as needed. Perform telephonic outreach to engage identified populations.
- Queue coverage with Customer Service may be required for portions of workday. Perform other duties as required.
Qualifications:
- Valid RN license (Connecticut, New York license, or Valid RN Compact), depending on which accounts will be managed.
- Certified Diabetes Care and Education Specialist through ADCES (Preferred).
- Health & Wellness Coach Certification (Required).
- 4 – 6+ years of relevant, professional work experience, including coaching experience (Required).
- Additional experience/specialized training may be considered in lieu of Degree requirement (Required).
- Experience with health coaching across modalities – including face to face, telephonic, digital or a mixture (Required).
- Experience with: health coaching across modalities (face to face, telephonic, digital, etc.); motivational interviewing, active listening skills, Transtheoretical Model, and other evidence-based coaching techniques (Required).
- Ability to facilitate educational sessions, both in person and via technology modalities (Required).
- Proficiency with MS Office (Word, Excel, PowerPoint, Outlook, etc.); online documentation platforms; and remote technology (Smartphone, wireless laptop, virtual conference tools, etc.) (Required).
- Experience with wellness related areas such as stress, weight management, nutrition, physical activity or health lifestyle behavior change; and facilitating patient/client positive behavioral change (Required).
- Effective communications skills (verbal, written, presentation, interpersonal); ability to deliver content in an engaging way (Required).
- Strong prioritizing, time management, organizational, and problem solving skills (Required).
- Willingness and ability to accommodate flexible scheduling, including off shift hours; and travel to worksites, as needed (Required).
Additional Information:
- Job Type: Standard
- Schedule: Full-time
- Employee Status: Regular
- Requisition ID: 2403L
- Hiring Range: $63,000-$110,000
Security Disclosure
If you are offered a job from one of the EmblemHealth family of companies that includes ConnectiCare, AdvantageCare Physicians, and WellSpark, the offer confirmation email will come from “HRTalentAcquisition” with the subject line: “Offer of Employment for (job title)” – Please respond online.
We never ask you to join a Google Hangout, request you to purchase your own equipment or pay to apply. We do not send email from a third-party email service such as Yahoo or Gmail.
Pay Disclosure
A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.
EEOC Statement
We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy or related condition, marital status, national origin, disability, protected veteran status or any other characteristic protected by law.
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