Patient Services Specialist for Orthopedic Specialist (NE Portland)
Job Category: Non-Clinical Staff
Requisition Number: PATIE004598
Posted: August 30, 2024
Full-Time
Locations
Orthopedic Specialists
5050 NE Hoyt Street Suite 340
Portland, OR 97213, USA
At The Oregon Clinic, we value being a positive and supportive workplace so our employees can enjoy what they do best – serving our patients and our community. We are seeking a full-time Patient Services Specialist to work at our Orthopedics Specialist Clinic located at the Providence Professional Plaza in NE Portland. You will work with exceptional physicians who value their team and working together to help our patients get the best possible care.
Our busy practice receives a high volume of patient appointments and calls, and we are searching for an experienced candidate with a friendly demeanor, great positive attitude, and customer-focused work ethic. The ideal candidate has 1-3 years of prior medical front office experience, has excellent communication skills, and has the ability to multitask in a fast-paced environment.
Primary duties include:
- Welcoming and greeting patients
- Collecting co-pays
- Obtaining and completing insurance information
- Answering phones
- Scheduling new and existing patient appointments
- Registration and patient check-in/check-out
- Scanning, updating records, and other duties as assigned
Workdays will be Monday-Friday, 8:30am-5:00pm.
Hiring pay based on open position, experience, and credentials:
Level I - $18.33- $24.81 per hour.
Level II - $20.17 - $27.29 per hour.
Level III - $22.18 - $30.01 per hour.
Placement within levels based on specialty group, experience, additional duties.
Medical, Vision, and Rx Insurance is 100% paid for by The Oregon Clinic for full-time employees.
Qualifications:
- Medical front office experience preferred
- Prior EMR experience strongly preferred; EPIC experience a plus!
- Excellent phone skills and customer service skills
- Exceptional attendance and work ethic
- Positive attitude and desire to be a team player
- Ability to communicate professionally and effectively with patients, staff and providers
Additional Benefits:
- Generous Paid Time Off (PTO) + 8 paid holidays
- Flexible Spending Account
- Robust Wellness Programs
- Pet Insurance
- 70% of Tri-Met pass covered
- Lots of discounts to local stores and activities
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Our Commitments:
- Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. We show respect for all people through our words and actions.
- Oregon Benefit Company: As an Oregon Benefit Company we consider our impact on society and the environment in our business decision-making process.
- A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.
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