Healthcare Business Analyst (hybrid schedule) - Midvale, UT
Are you looking for opportunities to create a positive impact?
340BDirect, a business line of Procuity, a rapidly growing healthcare technology company, is seeking a self-motivated Business Analyst. This position leverages strong analytical skills to advance business objectives by studying functions, gathering information, and evaluating data requirements and formats. The position involves collaborating with customer account managers and external clients on customer-specific initiatives and integration development. Responsibilities include ensuring the accuracy, quality, and completeness of all data and content, creating reports, delivering interpretive analysis, and meeting customer objectives and needs. You will be looked at to collaborate and find creative ways to drive automation and efficiency. This position supports the organization’s clients and systems by utilizing your skills to search and analyze data for effective, data-driven decisions, primarily for third-party administrators and pharmacy clients. The ideal candidate will have experience with business intelligence tools and databases, be highly detail-oriented while understanding the big picture, and possess knowledge of pharmacy claims. Strong business awareness, superior communication skills, and a problem-solving mindset are essential for thriving in our collaborative organization.
This is a hybrid schedule with 3 days in office weekly in Midvale, UT.
As a Business Analyst, you will:
Lead our Client Services team to success through a framework of continuous sustainable improvement by understanding the business value chain and identifying business needs, process gaps, opportunities for improvement, and providing outstanding client communication. You will focus on supporting the business with our clients to ensure data and processes are running at optimal performance and with accuracy.
Responsibilities:
- Gather and analyze business requirements and goals from various stakeholders.
- Analyze and prepare data through SQL queries, Excel extracts, Data Warehouse, and other various tools to share with relevant parties.
- Interpret the data to provide meaningful answers or recommendations in a timely and actionable manner.
- Answer clients’ questions and concerns using exceptional interpersonal and communications skills.
- Log and track client related tasks and follow-ups.
- Serve as a subject matter expert for clients on our systems and or data flow.
- Serve as a liaison between external clients and our technology teams.
- Assist Client Account Managers with various aspects of managing Administrator relationships.
- Assist with tasks related to new program implementations and or conversions.
- Be responsible for the creation and monitoring of Performance Metrics.
- Write report technical specs, communicate them, and monitor in production.
- Lead to completion small projects or initiatives.
- Perform Quarterly data and process audits as required.
- Perform other duties as needed.
You’ll be a great fit if:
- You like to review and analyze business processes and data to identify improvement opportunities.
- You enjoy collaborating with creative, top-performing teams, and using your interpersonal and communication skills (both verbal and written).
- You are comfortable providing data analysis and compiling key information to support business objectives.
- You enjoy working on projects and improvement initiatives and gathering and documenting business requirements.
- Your attention to detail helps you interpret data to identify trends, patterns, and opportunities for the business and clients.
- You clearly and effectively communicate your analysis and interpretation to the appropriate audience through a variety of communication means.
- Your customer service skills create quality experiences for those you serve.
- You take pride in delivering high-quality results while meeting deadlines.
- You are willing and take initiative to perform other duties as assigned.
You’ll need:
- A bachelor’s in business, Computer Science, Information Systems, or a related field and some experience in business process analysis, gathering and documenting business requirements, or other directly related experience.
- A combination of education and experience may suffice.
- Experience with 340B or Healthcare needed.
- Intermediate experience in SQL Query, Power BI, and Excel.
- Experience with DevOps principles and practices, waterfall and agile SDLC processes.
- Outstanding adaptability to changing priorities and conditions.
What we offer:
- Our commitment to your success by providing the training, support, and resources you need.
- Medical, Dental, and Vision Insurance – STARTING ON YOUR FIRST DAY!
- Competitive pay, Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
- Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
- Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
- Mental health benefits including coaching and therapy sessions.
- Tuition Reimbursement for qualifying employees.
- Employee Ambassador preferred banking products.
Salary range (depending on experience): $75,000-$95,000
This position will be open until filled.
All candidates, including those with criminal histories, will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.
Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local law.
It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.
Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at careers@zionsbancorp.com or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in, and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.
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