The Company:
Open Bionics Ltd is a healthcare company who designs, develops and manufactures bionic limbs for those with upper limb absence. Our mission is to: “Create and Democratise Technology that Enhances the Human Body”. In other words, we want to make beautiful bionic limbs more accessible and to turn disabilities into superpowers! We have collaborated on marketing campaigns with some of the biggest brands in the world, such as Star Wars, Marvel, Twentieth Century Fox and Konami, and we have won multiple awards including Hanger Clinics Innovation Award for prosthetics. Please visit our website to find out more about us: www.openbionics.com.
Role Specification:
We are looking for a highly passionate individual who believes that innovative prosthetic solutions can enhance users’ quality of life. As our Certified Prosthetist/Orthotist, your goal is to deliver state-of-the-art prostheses and excellent services to clinical partners and users of our cutting-edge assistive technology.
The Hero Arm is a powered multi-articulating and multi-grip prosthetic arm suitable for adults, adolescents, and children. With ambitious growth plans, this role will enable you to grow your experience, skills, and responsibilities along with the company.
Your role will be to become a specialist in fitting Open Bionics’ customers with Hero Arms and provide the full workflow of building and fitting check-sockets, including the delivery of training to new Hero Arm users so they get the most out of their prosthesis.
You will already have the highest standards of customer service along with the potential to specialize in upper limb prosthetics, as you will eventually be expected to manage your clinic. You will ultimately command an excellent understanding of the Hero Arm and become an ambassador for the company. As this is a high responsibility level position, you should be serious about applying and have the drive and passion to lead the industry forward with new ideas. You will approach your clinical work with a business owner’s mindset, optimizing for great patient experiences and workflow efficiencies.
Key responsibilities:
- Responsible for delivering the highest standard of clinical services to Open Bionics customers in accordance with our core values.
- Providing training and ongoing support for Hero Arm users on using their upper limb prosthesis to achieve certain activities of daily living and personal goals.
- Educating and certifying prosthetic care providers on the Hero Arm fitting process.
- Tracking performance via customer feedback, metrics, and data from our ERP system to make smart decisions for growth.
- Reviewing potential users’ eligibility to the Hero Arm and supporting trials with clinical partners when required.
- Coordinating clinical input to ease the adoption rate, prescription, and funding application of the Hero Arm.
- Providing internal clinical input to Open Bionics developers on product development on both hardware and software products. Testing new versions or products considering the expected clinical benefits for both clinicians and users. Contributing to create and maintain documentation for clinicians and end-users.
- Active participation in relevant consumer or trade shows, exhibitions, and conferences including supporting booth activities, workshops, and communications.
- Contribution to clinical research projects/publications aiming to reinforce the clinical value and benefits of the solutions developed by Open Bionics.
- Taking an active role in research and development projects of new technologies that aid clinicians.
- Providing a patient-centered approach to upper limb prosthetic rehabilitation and continuous support to Hero Arm users.
- Attend and host a weekly satellite visit once per quarter.
A successful first six months at Open Bionics would include:
- Developing a sustainable and efficient clinical workflow/pipeline, in conjunction with Open Bionics’ UK and US clinics.
Person Scorecard:
Certified Prosthetist who has recently graduated or has 1 - 5 years minimum experience in the field of Orthotics and Prosthetics. Previous experience in delivering prosthetic solutions for persons with upper limb absence (including myoelectric/multiarticulating/bionic componentry) would be advantageous but not necessary.
Evidence-based practice approach to patient care with a demonstrable understanding of Open Bionics’ vision.
Proficient with methods of shape capture and rectification (experience with 3D scanning technologies and digital rectification platforms is preferred).
Ability to outline an appropriate prosthetic prescription for those upper limb absence and evidence of creative problem-solving.
Excellent patient care and exceedingly high motivation to give patients the best experience possible, and monitoring patient outcomes.
Dedication to creating successful patient outcomes defined by the patient.
Must be certified by either the Board of Orthotist/Prosthetist Certification (BOC) or by the American Board for Certification in Orthotics and Prosthetics (ABC) as Prosthetist or Orthotist/Prosthetist.
Passionate about making high-end prosthetics solutions more accessible for end-users. We are looking for someone who believes in this mission. Missionaries not mercenaries.
