Customer Service Rep, Health Management (Remote, $15/hour)

Talentify.io • Little Ferry, NJ, United States • $200k - $250k / year • 2w ago

Employer Industry: Health Management Programs

Why Consider This Job Opportunity

Competitive starting pay at $15/hour, with potential to earn up to $16/hour within the first year
Additional bonus opportunities based on meeting Key Job Accountabilities (KJA)
Full-time and part-time positions available
Opportunity for career advancement and growth
Remote work opportunity with company-provided technology equipment
Stable internet connection required for remote work

What To Expect (Job Responsibilities)

Receive and respond to telephone calls from members and health plans/employer groups
Demonstrate knowledge and understanding of all ASH products and programs
Provide accurate answers to member inquiries and record information in the appropriate system
Coordinate collection of necessary information and access to Health Management coaches
Analyze information, problems, and situations to develop effective solutions

What Is Required (Qualifications)

High school diploma or equivalent
Minimum 1 year of customer service experience, with at least 6 months in an inbound customer service call center
Experience in healthcare preferred
Basic experience with MS Office
Excellent communication and organizational skills

How To Stand Out (Preferred Qualifications)

Experience in a healthcare-related service role

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