Shionogi Inc. is the U.S. subsidiary of Shionogi & Co., Ltd., a leading Japanese pharmaceutical company with state of the art research capabilities – that has provided innovative medicines essential to people's health for over 140 years. In the US, Shionogi Inc. develops and commercializes pharmaceutical products that address unmet medical needs in the areas such as pain and anti-infectives.
Position Overview
The Key Account Manager (KAM) position is focused on launching and establishing demand and access for a novel hospital antibiotic product to hospitals and hospital systems within an assigned territory. This includes educating formulary decision makers, key stakeholders, and clinicians on the clinical benefits of the product and establishing and gaining formulary adoption within the institutional IV antibiotic space.
Responsibilities
- Establish clinical understanding and demand within ID physician community for target accounts.
- Promote product in the geographical area by navigating the institutional formulary approval process, as well as educating customers on appropriate use of products.
- Understand and leverage the access landscape to establish/expand institutional product access through effective engagement with Pharmacy Directors, ID Pharmacists, ID Physicians, Microbiologists, and other key customers.
- Effectively and consistently call on and educate physicians and other stakeholders within targeted institutions on the use of Shionogi’s anti-infective product(s) through one-on-one meetings and presentations, professional education programs and other appropriate means.
- Deep knowledge of hospital practices including formulary management and pharmaceutical product review.
- Establish professional relationships and maintain an effective communication network with the customer at multiple levels, including ID opinion leaders, key hospital medical staff, pharmacies and more.
- Create opportunities for product education while enhancing Shionogi’s image and commitment to medicine, working directly with local/regional thought leaders and professional societies.
- Responsible for ensuring high level of call and field productivity; expected to meet and exceed expectations for call plans, with five full-time days in the field each week.
- Collaborate with Regional Account Management, Market Access Leadership, Medical Affairs, and Marketing on all needs and opportunities, KOL touch points, and formulary changes.
- Identify and communicate field issues, opportunities and competitive activities through appropriate organizational venues.
- Achieve formulary adoption goals within territory while adhering to all ethical market access practices and required regulations.
- Execute brand strategies to ensure a consistent company marketing message.
- Analyze territory information and insights to develop and execute effective account plans, optimize routing, and maximize field resources to achieve results.
- Responsible for accurately reporting field activities, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Shionogi management.
- Develop positive and interactive relationships with peers, customer and company managers.
- Perform Company business in accordance with all regulations (i.e., PDMA/Sample), Company policy and procedures. Demonstrates high ethical and professional standards at all times.
- Actively pursue continuous learning and professional development on efficient sales, communication, managed care and product knowledge training.
- Appropriately manage and maintain all company equipment and promotional materials (company literature, computer, etc.) according to necessary company guidelines.
- Attend all company-sponsored meetings as directed by company management (POAs, National Meetings, National/Regional Conventions, etc.). In-person attendance may be required according to most current company policy.
Minimum Job Requirements
- BS/BA degree required.
- Minimum 7 years’ experience within the pharmaceutical industry.
- Minimum 5 years successful sales experience in the hospital environment; anti-infective experience is preferred.
- Must successfully complete all relevant training and certify in product knowledge for the assigned product(s) within a reasonable time frame.
- Strong understanding of how hospital products are purchased, ordered and administered which include knowledge of the formulary process and reimbursement policies.
- Ability to understand and navigate hospital systems in order to gain access to key decision makers.
- Experience in building rapport and relationships within the institutional setting in order expand awareness and utilization of product(s) and make an immediate impact on healthcare professionals.
- Demonstrated track record of successful facilitation of educational programs.
- Ability to communicate clinical data in order to demonstrate competence and communication of a high level scientific product.
- Successful hospital antibiotic launch experience is a plus.
- Successful experience in establishing hospital product formulary approval through P & T (pharmacy and therapeutic committees) within the IV antibiotic or related category.
- Successful experience with the coordination of account related events.
- Business to business experience and/or ability to demonstrate strong influencing skills.
- Documented record of performance and achievement.
- Excellent oral, presentation and written communication skills.
- Strong organizational, interpersonal and listening skills.
- Thrives in an ever-changing environment.
- Ability to work independently and collaborate internally as a team member to deliver results.
- Proactive; can do approach, takes ownership of situations.
- Demonstrated self-starter, highly motivated, problem solving skills.
- Digital competence; ability to deliver presentations digitally using iPad.
- Proficient in MS Office Suite; Word, PowerPoint, Excel and Outlook.
- Driving in a safe manner to required meetings and appointments.
- Up to 80% of travel may be required; travel requirements will be according to company policy at that time.
Other Requirements
Licenses / Certifications
- Valid driver’s license with a clean driving record and ability to pass a complete background check.
Physical Demands
- Manual dexterity required to operate office equipment (i.e. computers, phones, etc.).
- Carrying, handling and reaching for objects.
- Lift and pull up to fifteen (15) pounds.
- Ability to sit or stand for long periods of time.
Travel Requirements
- Travel may be required; travel requirements will be according to company policy at that time.
- Ability to drive or fly to various meetings and conventions.
- Some overnight and/or weekend travel may be required.
Essential Physical Requirements
- Ability to articulate clearly and conduct verbal presentations with large and small audiences.
- Ability to travel via automobile and/or airplane.
- Ability to view video display terminal images < 18” away from face for extended period of time – up to four (4) hours at a time.
- Ability to operate a computer keyboard and telephone.
- Ability to sit for extended periods of time – up to four (4) hours at a time.
- Ability to lift, tug, pull up to fifteen (15) pounds.
To be considered for this position, you must apply and meet the requirements of this opportunity.
We Look Forward To Reviewing Your Resume & Qualifications.
Disclaimer
The job description is not designed to cover or contain a comprehensive listing of requirements, duties or responsibilities that are required of the employee. Other requirements, duties and responsibilities may change or be assigned at any time with or without notice.
EEO
Shionogi Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive equal consideration for employment opportunities based on valid job requirements without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, marital status, national origin, age, ancestry, citizenship, disability, genetic information, status as a disabled veteran, a recently separated veteran, Active Duty Wartime or Campaign Badge Veterans, and Armed Forces Service Medal Veterans, or any other characteristic protected by applicable law.
It is the policy of Shionogi Inc. to undertake affirmative action in compliance with all federal, state, and local requirements to recruit a diverse pool of applicants and to ensure that our employment practices are, in fact, non-discriminatory.
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