ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities, and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world-class, high-performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.
Compensation Package:
- Medical, prescriptions, dental and vision insurance
- Retirement savings plan with company match
- Company-paid and supplemental life insurance
- Flexible spending accounts
- Paid vacation, sick and personal leave
- 11 paid holidays
- Professional development and training
- Tuition reimbursement
- Employee referral bonus program
- Flexible work arrangements
- Clinical supervision for licensed social workers and counselors
JOB SUMMARY: The Medical Assistant provides direct patient care as directed by clinicians. The position completes referral and patient navigation tasks as directed by clinicians.
ESSENTIAL DUTIES and RESPONSIBILITIES:
- Act as clinical support to providers by completing patient intakes, preparing rooms for exams, collecting and testing samples, and performing procedures and tests under the direct supervision of providers.
- Execute all necessary tasks for the collection and proper processing of blood samples, including venipuncture, order transmission, and ensuring correct identification and handling.
- Administer vaccines as ordered by clinicians.
- Manage documentation and organization of patient charts, including verification of patient eligibility and managing faxes.
- Perform patient navigation duties to include assisting patients in identifying cost-effective resources for medication, supplies, radiology studies, and specialist appointments; make appointments for patients as needed; and guide patients through processes of accessing outside resources.
- Work collaboratively with volunteers and students to provide patient care:
- Help provide training in clinical duties and utilizing the electronic medical records system.
- Provide support with daily tasks.
Provide operational support to the clinic by cleaning and restocking clinical areas and identifying the need for additional supplies.Participate in staff meetings and in the quality improvement process.
EDUCATION and EXPERIENCE:
- High School diploma.
- Experience working with the Latino community.
- 1-3 years' experience as a Medical Assistant.
SKILLS and COMPETENCIES:
- Bilingual (English/Spanish). Ability to be patient and courteous with clients in difficult situations.
- Skill in the use of computers, preferably in a PC, Windows-based operating environment.
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