Overview
HealthPRO Heritage is seeking a Full-Time Program Manager to assist in our Long Term Care division in Sacramento, CA.
- Skilled Facility is a 4 Star overall with CMS and has excellent 5 Star Quality Measures.
- Both IL Facility and the other AL/Memory Care are clean, newly remodeled and well operated.
- Homey and newer feel in Independent Living that has a Pool for use, but also a very active community.
- The AL/Memory Care has amazing activities staff who keep the residents very engaged and busy with activities in a clean and calming environment.
- Be on the ground level with the building and growth of this program.
- Therapists with marketing and business acumen will be highly considered; candidate will help with marketing.
- Wage Range: $62 - $67 per hour plus quarterly Program Manager bonus program.
The primary purpose of the position is the management and administration of all aspects of rehabilitation services for the respective communities as well as for maintaining a clinical caseload.
The Rehabilitation Program Manager will understand and fulfill the needs of customers and partners and promote an environment that ensures superior clinical and fiscal integrity. The Rehabilitation Program Manager serves as an advocate, educator, liaison, and mentor to interdisciplinary team members including community staff, home health staff, hospice staff, physicians, nurses, and others.
Responsibilities
- Maintains a clinical caseload.
- Demonstrates strong clinical knowledge and understands the role of rehabilitation for all clinical disciplines and product lines within the Assisted Living, Independent Living, and CCRC settings.
- Understands the Federal, State, and Local laws, rules, and regulations related to therapy service delivery in Assisted Living, Independent Living, and CCRC settings and ensures all staff are compliant with the standards.
- Demonstrates knowledge of the principles of life span growth and development and assesses data reflective of the resident’s status.
- Demonstrates good planning, organizational and interpersonal skills necessary to maintain a safe, orderly and goal-directed work environment for self and the therapy team.
- Represents HealthPRO-Heritage in a professional, courteous, and competent manner as the point of contact for all community customer concerns or issues and problem resolution.
- Acts as a liaison between HealthPRO-Heritage management, Home Health, Hospice, and community administration.
- Integrates clinical programs and addresses community-specific needs related to marketing.
- Participates as a member of community-based committees, as needed, to promote mutually developed goals for clinical programs/marketing.
- Participates in the implementation of Quality Improvement Programs.
- Participates in patient care meetings to facilitate open communication while acting within HIPAA guidelines.
- Provides classes and education to the community, physicians, other healthcare providers, as well as community staff, residents, and their families regarding therapy and facility services.
- Participates in community events that describe therapy services.
- Plans, schedules, coordinates, and directs rehabilitation services for the rehabilitation department.
- Determines staffing needs and schedules to meet the demands of resident care while assisting with recruiting interviews as needed.
- Promotes positive employee relations by facilitating an atmosphere of open communication and problem-solving through scheduled team meetings.
- Responsible for conducting performance appraisals of all rehabilitation personnel.
- Conducts/oversees documentation audits to ensure timely and accurate clinical documentation.
- Monitors and assists with personnel compliance standards including required credentials, corrective actions, and improvement plans when needed.
- Investigates, follows up, and assists in the resolution of staff, service, and resident-related issues as requested.
- Develops special programs for resident participation, such as fitness, dementia programming, and various protocols for activities that strengthen and enhance the existing therapy program.
- Provides leadership to and directly manage clinical therapy staff, facilitating a team atmosphere among staff.
- Willingness to work with severely physically, emotionally, and cognitively compromised residents.
- Willingness to work in environments with risk of personal injury, exposure to infections, waste materials, infectious diseases, and odors.
- Must have basic knowledge of computers, typing abilities, and willingness to utilize computers on a daily basis.
- Supervises Rehabilitation Technicians, students, and volunteers as needed.
- Reviews the quality and appropriateness of the total services delivered and individual therapy programs for effectiveness and efficiency.
- Provides treatment in accordance with established standards of practice, company standards, and department procedures.
- Reports to work on time and coordinates schedule to achieve maximum performance standards according to company guidelines.
- Ensures a safe environment and utilizes tools and equipment in a safe manner complying with all infection control, universal precautions, and OSHA standards for the healthcare professional.
- Reports all hazardous conditions including incidents, injuries, and equipment to Supervisor/appropriate personnel immediately.
- Responds to and acts appropriately in emergency or disaster situations.
- Adheres to high standards of cleanliness, grooming, hygiene, and dress code.
- Contributes to a positive work team by sharing information, using problem-solving methods, accepting new ideas, and constructive feedback.
- Adapts to changes in responsibilities in a positive manner, is receptive to new ways of completing tasks, and is flexible in carrying out assignments.
- Participates in open and direct communication with supervisor through formal and informal contact.
- Communicates openly and timely and interacts professionally and respectfully with others including rehabilitation staff, community staff, residents, and families.
- Prepares and submits requested reports in a timely manner.
- Independently analyzes, interprets, and achieves budget expectations on a consistent basis.
- Performs all other duties as assigned and as required to effectively perform the responsibilities of the position.
- Occasional overnight travel required.
Qualifications
- Associate’s Degree in an allied health field, Bachelor of Arts or Science Degree or a Master’s Degree.
- Assumes responsibility for ongoing continuing education and professional development.
- Must maintain valid state professional licensure.
HealthPro Heritage is an Equal Opportunity Employer. We consider all qualified candidates for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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