The Laboratory Supervisor directs and assures GMP compliance in the manufacture and testing of one or more finished product lines. Incumbent creates and leads GMP improvements for these product lines; organizes work load to meet short- and long-term organization objectives and assists in the preparation of Regulatory documents such as VMFs and NADAs. This position will supervise Zoetis Laboratory Analysts and contracted resources.
JOB RESPONSIBILITIES:
- Develops, runs/directs, and reports experiments, studies, and projects in support of production, laboratory, or other Zoetis group:
- Uses proper organizational techniques and study design to effectively utilize resources.
- Plans studies/operations, including personnel, cost, equipment needs, timelines and expected benefits. Completed plan is implemented and met by incumbent.
- Compiles, analyzes, and interprets data; prepares final report, including product disposition while consulting with management.
- Works directly with production/laboratory facilities on and off site to implement approved recommendations.
- Understands, applies and follows GMP/GLP regulations.
- Maintains technical competence and develops same in subordinates.
- Supervises daily activities, team leadership, ability to build, develop and work within a laboratory team, including creative problem solving and flexibility to meet business needs:
- Assesses resource needs for daily activities and special projects, recommends future requirements.
- Oversees proper utilization of manpower and equipment to meet objectives.
- Reviews subordinates’ work for technical and compliance accuracy.
- Oversees group to assure safe and clean operating conditions.
- Assures all subordinates are trained in essential functions and safety procedures and maintains development program to address future requirements.
- Provides basic HR support, including performance review and development counseling.
- Ability to work in a fast-paced environment.
- Robust organizational and time management skills.
- Utilizes knowledge of company organization, resources, and products regulatory documentation to allow Supply Chain, R&D, Sales, and Regulatory to achieve department objective in a regulated environment:
- Knows and understands company organization.
- Reviews product regulatory documentation with Regulatory in light of applicable change from internal and external sources.
- Reviews process and lab SOPs in light of applicable change from internal and external sources.
- Working with other groups, reviews protocols and studies to assure most efficient paths have been utilized without jeopardizing company compliance.
- Maintains effective communications to report findings, assess needs, and make recommendations:
- Keeps manager informed of group operations, problems, and options for improved productivity.
- Facilitates effective two-way communication with and between subordinates to provide for efficient individual and group operation and development.
- Stays abreast of current industry, scientific, and regulatory developments and issues; communicates strategies to accommodate change.
- Interfaces effectively with other groups and areas to facilitate exchange of technical and regulatory information.
- Maintains good customer focus.
- Prepares clear, concise, technically competent, regulatory compliant reports and presentations.
- Ability to communicate within department, with vendors, contractor sites and/or external customers for administrative and technical information.
- Ability to prepare reports of experiments or studies that are grammatically and technically ready for regulatory audit.
- Ability to present data and make recommendations based on study data to senior scientific staff and management; may also present findings to personnel outside Zoetis.
- Supports division administrative policies:
- Anticipates problems, prepares solutions and informs manager of consequences.
- Provides utilization and cost figures for budget preparations and makes major changes in budgeting requirements known to management by July of each year.
- Completes employee midyear and year-end performance review documentation in a timely manner and makes recommendations for personnel changes.
- Prepares group goals for future and assists in preparing department and organizational goals.
- Handles manager’s group responsibilities in manager's absence.
EXPERIENCE AND EDUCATION:
BS or higher in related scientific field with approximately 7 - 10 years directly related scientific experience or, approximately 12 plus years laboratory experience in related field. The above should include 4 or more years in a regulated environment and 2 or more years in a supervisory role.
TECHNICAL SKILLS REQUIREMENTS:
- Excellent attention to detail.
- Ability to supervise a staff of Analysts and/or Scientists.
- Ability to develop, run/direct, and report experiments, studies, and projects in support of production, laboratory, or other Zoetis groups.
- PC literate with Microsoft Office and Laboratory Software.
- Ability to positively influence and motivate others while consistently modeling the Zoetis Core Beliefs and Core Competencies.
- Demonstrated record of leading complex teams and initiatives with full achievement of business results.
- Demonstrated commitment to achieving business results in a manner consistent with company values.
- Track record of continuous improvement and development/implementation of Best Practices in Quality Operations or Manufacturing.
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