How you move is why we’re here.
Now more than ever.
Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
Emp Status: Regular Full time
Work Shift:
Compensation Range: The base pay scale for this position is $163,500.00 - $249,750.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation.
What you will be doing
Clinical Services Director (RN)
Position Summary: The Clinical Services Director is responsible for facilitating excellence in patient care delivery, improving operational efficiency, and ensuring compliance with hospital and regulatory policies and practices at HSS ambulatory locations.
Drawing on a broad understanding of ambulatory clinical practices and policies and displaying a high degree of initiative and independent judgment, the Director facilitates a wide range of clinical and administrative processes including nursing personnel management, best practice standardization, and quality improvement initiatives.
The Ambulatory Services team works to provide an exceptional patient, physician, and staff experience at HSS ambulatory sites.
Responsibilities:
Leadership
- Partners with HSS nursing leadership and collaborates with other ambulatory nursing leaders to ensure consistent, quality patient care in all clinical areas.
- Offers guidance, mentorship, and direction to clinical leadership, promoting a culture of excellence, teamwork and continuous improvement.
- Communicates enterprise nursing updates to site stakeholders in a timely manner.
- Collaborates with executive leadership and Quality to establish goals, objectives, and performance metrics for ambulatory clinical services.
- Prioritizes work consistent with ambulatory strategic goals and enterprise-wide operating plan.
- Leads and manages projects of different sizes and scopes, ensuring their successful delivery.
- Routinely conducts site visits to ambulatory locations, demonstrating strong presence and visibility.
- Represents Ambulatory Services on relevant committees.
- Provides guidance to clinical leadership at each site, promoting nurse excellence and facilitating the integration of Magnet standards.
- Works in collaboration with clinical leadership to optimize resources.
- Incorporates the principles of continuous quality improvement.
Clinical Services
- Evaluates clinical practice processes and identifies improvement opportunities.
- Collaborates with ambulatory leadership to evaluate requests for new services.
- Leads and participates in performance improvement initiatives.
- Acts as a clinical expert for facility planning and design.
Personnel Management
- Coordinates monthly meetings with clinical leadership from each ambulatory site.
- Engages with Professional Development department to standardize and improve onboarding processes.
- Participates in recruitment of clinical managers.
Education
- Partners with Ambulatory Nursing Educator to identify education and training needs.
Regulatory
- Reviews and updates clinical policies and procedures.
- Assesses survey readiness across sites.
Requirements:
- BSN required; Masters degree required or currently enrolled.
- BLS certification required.
- At least 3 years previous experience as a nurse with progressive leadership responsibilities.
- Board specialty certifications required (ANCC).
- Current NYS, CT, and NJ RN License & Registration.
- A collegial approach to partnering with physicians and clinical staff.
- Outstanding communication skills.
- The ability to thrive in a fast-paced environment.
- Knowledge of Magnet environment and regulatory standards.
- Strong management and problem-solving skills.
- Ability to manage multiple projects and priorities simultaneously.
Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment.
