The Clinical Supervisor leads a multi-disciplinary team in providing person-centered and trauma-informed care to clients in a residential setting. The Clinical Supervisor oversees a multi-disciplinary team that provides comprehensive assessments, individual treatment plans, group and individual counseling, crisis intervention, case management, accessing appropriate and affordable housing, and life skills. The Clinical Supervisor is responsible for supervising case managers, peer support, and CADC and QMHP counselors. This classification can provide clinical supervision to CADC-R, CADC I, CADC II, CADC III, QMHA, QMHP, and PSS/CRM credentials and can provide OAR supervision to licensed staff. This position has access to mental health billing and service records.
Location: NEW After Care and Recovery Center 16th & Burnside!
You may qualify for a $10,000 Hiring Bonus!
Minimum qualifications:
- Must be registered as Licensed Clinical Social Worker (LCSW) OR Licensed Professional Counselor (LPC) OR Licensed Marriage and Family Therapist (LMFT).
- CADC II or above required.
- 2 years of post-graduate experience in mental health or behavioral health required.
- 1 year of lead or supervisory responsibilities required OR demonstrated leadership abilities from an internal directly relevant role at CCC required.
- Must meet CCC privileging requirements as required by FTCA.
- Must embrace the mission and philosophy of recovery and client-centered treatment with an extensive understanding of Trauma-Informed Care.
- Must pass a pre-employment drug screen, TB test, and criminal background check. This includes clearance by the DHS Background Check Unit. Must be approved by the Childcare Background Check Unit.
- The OARs prohibit SUDS program staff from having within the previous 3 years a DUI conviction or diversion, a felony conviction, or a conviction under the Uniform Controlled Substances Act.
- Prior to employment, it must be approved by the State of Oregon Employment Department Child Care Division. Must complete consent for criminal records identification check pursuant to ORS 181.537. This program receives funds from the Federal Child Care Development Fund block grant via a contract with the Child Care Division for Alcohol & Drug Abuse Programs.
- Must become a certified Director's Custody designee in Multnomah County within the first 6 months of hire.
- Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy, and productive work environment and strictly complies with the Drug-Free Workplace Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
- Will be required to carry an agency cell phone for work use. Cell phone will be provided by Central City Concern.
- Must possess a current driver's license, access to a vehicle, qualify as an Acceptable Driver as designated in Central City Concern's Fleet Safety policy. Must pass an initial drivers training within 60 days of being an approved driver and continued recertification training. Must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.
- Must have current Adult and Child/Infant CPR Certification prior to start date.
- Must have the ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects and climb stairs.
- Must adhere to agency non-discrimination policies.
- Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.
Essential duties and responsibilities:
- Ensure the program services are practiced per the highest professional and ethical standards and assure that the health and safety needs of clients are met.
- Ensure that daily activities for enrolled clients are planned, implemented, and coordinated with the team.
- Develop and maintain systems to ensure compliance with regulations, licensures, credentials, and contractual stipulations, including oversight and management of the patient records system.
- Ensure that CCC policies, procedures and expected practices are implemented, maintained, and followed.
- Provide and document one hour of face-to-face supervision per month for each full-time credentialed staff supervised.
- Provide one hour per month of clinical group supervision.
- Coordinate and facilitate weekly clinical collaboration, treatment planning and care coordination meetings.
- Ensure clinical privileging requirements are met for all direct reports pursuant to CCC's Privileging policy.
- Complete annual performance reviews.
- Implement coaching and progressive action when indicated.
- Be a liaison with partnering agencies and programs and review and communicate about referrals.
- Review all incoming referrals with the team for eligibility and appropriateness and assign cases to counselors for assessment and care.
- Review documentation to ensure that services delivered are clinically appropriate and effective and that clinical documentation meets quality standards.
- Review and appropriately identify level of follow-up needed with incident reports. Facilitate critical incident debriefings.
- Process client grievances.
- Represent Central City Concern in the greater community.
- Perform direct clinical services to clients, including individual and group sessions, case management, assessments and Director's Holds when needed.
- Identify and coordinate staff training needs.
- Work cooperatively with the Intensive SUDS Director, CCC compliance team and Quality Manager to develop and maintain QI/UM plan and outcome data collection.
- Plan and develop program initiatives and innovations.
- Develop and implement policies with assistance from the Intensive SUDS Director.
- Conduct or participate in scheduled meetings.
- Maintain appropriate clinical certification(s).
- Attend all mandatory CCC trainings in a timely manner.
- Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners' and outside providers' patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
DESCRIPTION OF OTHER DUTIES:
- Have availability to respond to a 24-hour facility and flexibility to provide after-hours coverage when needed.
- Develop and/or monitor group curriculum for effectiveness and fidelity.
- Participate with the clinical team in developing and implementing a trauma-informed milieu with appropriate behavioral intervention and response.
- Perform other duties as assigned.
Skills and abilities:
- Has the competencies necessary to:
- Identify precipitating events;
- Gather histories of mental, emotional and physical disabilities, alcohol and drug use, past mental health services and criminal justice contacts;
- Assess family, social and work relationships;
- Conduct a mental status assessment;
- Document a multiaxial DSM diagnosis and assess for ASAM Level of Care;
- Write and implement or supervise implementation of a treatment plan;
- Conduct and document a mental health and alcohol and drug assessment;
- Provide mental health and addiction treatment and rehabilitative services within one's scope of practice.
- Knowledge, education, training, skills and supervisory experience in an integrated clinical care model.
- Knowledge, education, training, skills and experience in providing and supervising services in a highly diverse work environment to a highly diverse population.
- Ability to maintain accurate records and necessary paperwork. Must be able to follow screening, enrollment, assessment and treatment planning protocol.
- Knowledge of budgeting practices and procedures.
- Ability to manage time and meet deadlines.
- Ability to display a non-judgmental attitude.
- Ability to communicate clearly and concisely, both orally and in writing with clients, co-workers and community partners.
- Ability to work independently, plan, organize, prioritize, implement and multi-task.
- Must be creative, innovative, and be a progressive problem solver.
- Ability to attend to detail, be flexible, and dependable.
- Must be able to work under stressful conditions. Must be able to work in an environment where people may be verbally hostile.
- Knowledge of de-escalation methods or ability to be trained in de-escalation methods.
- Have the necessary computer skills to accomplish duties, including Outlook, Word and Excel. Ability to use an Electronic Health Record and interpret data and reports.
- Must be able to work variable hours.
- Sufficient manual dexterity and physical ability to perform assigned tasks.
Benefits at Central City Concern offered to our employees!
Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package to include base wages, medical, dental, vision, and voluntary plans. Central City Concern also takes employees' financial wellness into consideration and provides a rich retirement match.
- Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
- Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
- 11 paid Holidays + 2 Personal Holidays to be used at the employee's discretion.
- Comprehensive Medical, Vision, and Dental insurance coverage.
- Employer Paid Life, Short-Term Disability, AND Long-Term Disability Insurance!
- Sabbatical Program offering extended time off at years 7, 14, and 21.
Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness, poverty, and addictions. We hire people who are skilled and passionate to meet our mission through innovative outcome-based strategies that support personal and community transformation.
This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.
As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.
CCC values and celebrates diversity in race, heritage, ethnicity, gender identity and expression, sexual orientation, religion, age, and disability. We are an Equal Opportunity Employer and we prioritize active inclusion of diverse staff.
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