Clinical Specialist, Pain Interventions - Clifton, NJ
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
At Medtronic, the Clinical Specialist supports the Neuromodulation Pain and Target Drug Delivery Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service, and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.
This is a field-based role.
Responsibilities may include the following and other duties may be assigned:
- Represents Medtronic as device specialist during surgical procedures by ensuring all necessary equipment and products required are available, providing technical support and device selection, and performing programming and testing of all device systems.
- Educates and manages patients through all phases of the clinical process including pre and post implantation.
- Educates and trains physicians, hospital personnel and office staff on products and therapies, coordinating one-on-one teaching sessions, formal in-services, education programs, seminars, and/or outside symposia.
- Responds promptly and professionally to device-related inquiries by customers and patients.
- Ability to be flexible with schedule while working and/or attending clinical events, possibly outside of normal business hours.
- Adheres to company policies and complies with required event reporting and documentation, utilizing Medtronic technology tools.
- Responsible for managing inventory within specified guidelines.
- Contributes to the achievement of quarterly goals associated with specific initiatives at the district, regional and/or national level by partnering with colleagues and communicating effectively with Leadership.
- Maintains a working knowledge of competitive products.
- Regularly visits accounts to establish/maintain relationships with office staff and healthcare providers.
- Assists in new employee training within the district and mentors Associate Clinical Specialists.
- Effectively utilizes Excel, a mobile phone, an IPAD, a laptop, and/or a Samsung tablet regularly.
- Manages business expenses and budget effectively and in given timeframe.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader—that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
Qualifications -
Must Have: Minimum Requirements:
To be considered for this role, please ensure these minimum requirements are evident on your applicant profile.
- A High School Diploma or GED and a minimum 6 years of clinical or medical sales experience; or
- An Associate’s Degree and a minimum 4 years of clinical or medical sales experience; or
- A Bachelor’s degree and a minimum of 2 years of clinical or medical sales experience.
Nice to Have:
- Bachelor's degree in a health care related field.
- Master’s degree.
- Registered nurse or HCP with experience in a sterile environment.
- Clinical experience with implantable neurological products and patient care.
- Experience in servicing medical personnel on product use.
- Experience with a medical device company or pharmaceutical company, and clinical experience in a specialty area: neurology, neurosurgery, orthopedic, operating room, pain management, or home health care.
- Understands basic reimbursement and healthcare environment.
- Excellent organizational skills and ability to work under pressure.
Additional Job Requirements:
- Required to function using healthcare universal precautions to minimize exposure to infectious disease and radiation.
- Ability to serve as the primary resource for scheduled and unscheduled clinical events, periodically required to work weekends, evenings and nights and may be required to engage in overnight travel within own district or neighboring districts.
- Ability to work efficiently and autonomously with little direction when outside of clinical events.
- Ability to attend national meetings, district meetings and other training as requested.
- Ability to wear a 7-9 lbs protective lead apron for extended periods of time in the operating room.
- Ability to lift up to 40 lbs.
- Ability to sit, stand, and/or walk for 8+ hours per day.
- Ability to bend/stoop, squat and balance frequently.
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
- Must have a valid driver's license and active vehicle insurance policy.
Business Description:
Our vision is to become the undisputed world leader in Neuromodulation, improving patient lives through innovative solutions. Our therapies span the care continuum; from early interventional procedures to implantable surgical technologies that relieve pain, restore function and improve lives for our patients.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package.
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD): $68,000.00 - $102,000.00. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
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