Practice:
We at Northwest Animal Hospital have more than 90 years of combined experience, offering a wide range of veterinary services. Our caring staff provides many services to your furry friends, such as wellness exams, boarding, nail trimmings, surgical and dental services.
Position Purpose:
The Veterinary Assistant assists the veterinarians and technicians with patient care and treatment, monitors hospitalized pets, maintains inventory, prepares prescriptions, performs routine in-house laboratory work, educates clients regarding veterinary care and procedures, and assists with surgical procedures.
Credentialed Technician Competencies:
- Patience & Compassion: Remaining professional while still making teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
- Collaboration & Teamwork: Carefully coordinating actions with veterinarians and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to others' ideas.
- Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
- Active Listening: Following the instructions of veterinarians and sometimes patient owners. Picking up the needs of veterinarians and teammates based on prior experiences and feedback.
- Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
- Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities:
- Assist veterinarians in the practice of veterinary medicine and surgery and other tasks as needed.
- Assist veterinarians in outpatient exams by taking histories, vital signs, and weights, as well as providing client education.
- Prepare patients for surgery and monitor vital signs of the patient during surgery.
- Obtain blood, stool, and other samples; perform in-hospital laboratory testing and prepare specimens for outside laboratories.
- Take, develop, and maintain radiographs following proper safety procedures.
- Provide basic animal handling and restrain animals during exams.
- Administer and monitor medications, anesthesia, vaccines, and treatments at the discretion of the veterinarian.
- Clean and straighten exam rooms, treatment, and lab areas; restock exam rooms with supplies. Assist other team members to keep the public areas of the practice clean; clean and maintain all medical equipment.
- Demonstrate warmth, courtesy and professionalism in all interactions with clients; exercise compassion and care in all interactions with patients.
- Communicate with veterinarians and practice team members including client discussions, patient plans, client concerns, etc.
- Any other duties as assigned.
Requirements/Qualifications:
- Ability to work on weekends as required.
- Previous veterinary experience preferred.
- Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance.
- Practice OSHA safety techniques including proper PPE.
- Basic math and the ability to calculate medication dosages.
- Basic computer skills, familiarity with MS office applications, etc.
- Strong communication skills to ensure patient safety.
Benefits Offered:
- Paid time off.
- Health insurance; dental insurance; vision insurance.
- Retirement benefits or accounts.
- Bonus incentive.
- Flexible work schedules.
- Career and professional development.
- Employee Assistance Program.
- Employee Referral Program.
Benefits offered may vary depending on full or part-time employment status according to company policy.
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