The Clinical Director of Residential Recovery Services has the primary responsibility of supervising the daily milieu, programming, and treatment services as well as day-to-day functions of the Residential Recovery Program. The Clinical Director of Residential Recovery Services will oversee and may provide assessment, treatment planning, and implementation of the treatment for clients in the program. The Clinical Director of Residential Recovery Services will oversee and supervise the day-to-day job duties of an assigned team including the Residential Services Coordinators, Therapists, Case Managers, and Peer Supports. If issues within their assigned team arise, the Clinical Director of Residential Recovery Services will be responsible for developing and reviewing supervision and performance improvement plans with the team member.
Organizational duties & responsibilities:
- The primary responsibility of all staff is to ensure the safety and well-being of all Ramey-Estep/Re-group (RE) clients.
- Supports the mission, vision, and values of RE. Facilitates and adheres to the agency’s code of ethics, policies, and procedures.
- Supports all functions that attain and maintain accreditation and compliance with regulatory agencies.
- Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.
- Exhibits effective communication skills including proper use of agency communication systems.
- Participates in appropriate professional development programs to attain and maintain competency.
- Effectively manages financial and physical resources to achieve the mission of RE.
- Reports incidents of abuse or potential abuse involving clients to the appropriate authorities and RE.
Essential Duties and Responsibilities:
- Provides direct, clinical, and/or billing supervision to assigned staff. This includes, but is not limited to, at least once monthly, a review of caseloads of assigned staff, review of documentation of assigned staff, direct observation and feedback of assigned staff, identification of strengths and areas of improvement of assigned staff, and development of and ensuring follow through of performance improvement plans when needed.
- Oversees and approves entry of timely billing vouchers and authorizations for all clients in the Residential Recovery Program.
- Attends and directs all treatment team meetings and assists others in developing appropriate intervention techniques, case consultations, and providing clinical service updates.
- Collaborates effectively with other RE/Re-group providers, services/programs, and with community partners.
- Is available to staff and on-call team after hours if needed for crisis and emergency consultation unless other arrangements are made with a supervisor.
- Identifies opportunities for improvement within program, develops solutions in collaboration with supervisor, and ensures implementation of new protocols as needed.
- Works closely and collaboratively with Marketing Team for outreach purposes including program marketing, recruitment of staff, and referral engagement.
- Is responsible for monitoring and ensuring appropriate financial management of the program including client census, staffing costs, operating costs, and other revenues and expenses. Will attend quarterly meetings with the CFO and/or designees to review program financial performance and will make adjustments when necessary.
- When necessary, conducts and documents diagnostic assessment and treatment goals/objectives within the appropriate timeframe, assists with therapy groups or individual client services, care plan or assessment updates.
- Responsible for the treatment component of all clients assigned to caseload and overseeing all client caseloads of those assigned.
- Maintains current therapy notes, treatment reports, and other written documentation and correspondence according to agency policy and within appropriate time frames.
- Maintains current licensure and stays within ethical guidelines provided by your licensure board.
- Participates in supervision and consultation on a regular basis.
- Assists in crisis intervention efforts to maintain the safety of the clients and use crisis as an opportunity for growth.
- Assists with Continuous Quality Improvement process including ensuring fidelity to evidenced-based practices, appropriate supervision, assisting with file reviews, etc.
- Ability to be flexible and adapt to changes in schedules and work environment.
- Provides and ensures the provision of consistent, quality treatment to all clients.
- Ensures all necessary records are maintained and kept confidential.
- Ensures entries in all treatment plans, and narrative reports to outside entities such as MCO’s, DCBS, and court are done in a professional, concise, and timely manner.
- Ensures a thorough transition/aftercare plan is developed for all clients prior to discharge.
- Performs other duties as assigned.
Working conditions/environment:
- Shift is generally Monday – Friday but hours will vary based on the needs of the program.
- Holidays, weekends, and extra hours may be required.
- Intense, unpredictable population with the possibility of verbal and physical aggression.
- Fast-paced environment with the need for quick decisions to deal with any crisis that may arise.
- Primary work setting is on the residential campus.
- Maintains a positive, professional attitude contributing to a supportive work environment.
Minimum Job Requirements:
Education:
A Master’s Degree from an accredited university in a clinical field, i.e. social work, counseling, psychology is required.
Experience:
At least 5 years of experience with Substance Use Disorders and/or Co-Occurring Disorders is required.
Experience in residential SUD programs is preferred.
At least 3 years of experience in supervising staff and program operations preferred.
Specific Skills and Requirements:
Must be at least 21 years of age.
Must have strong leadership and organizational skills.
Must maintain a valid Driver’s License and insurability.
Must have excellent communication and conflict resolution skills.
Technical requirements include proficiency with Microsoft Word, Excel, PowerPoint, and any other applications used by the organization or regulatory agencies.
Ability to understand and relate to the needs of clients from diverse backgrounds.
Ability to read, write and converse in English.
Successful completion of a pre-employment drug screen.
Successful completion of a background screening.
Successful completion of a TB skin test or proof of a negative chest x-ray or other documentation.
Specialized Licenses or training:
Independent Licensure or independent license eligible required.
Maintains 40 hours of Annual Training through Relias or other appropriate sources, including 16 hours of Safe Crisis Management training.
Attend at least 20 hours of training each year in alcohol or other drug abuse.
Maintains at least minimum training for licensure.
Attends all assigned training specific to job assignment.
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, talk, hear, and smell. The employee frequently is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, and climb stairs. The employee is occasionally required to climb, balance, or run. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
Supervisory Requirements:
Provides direct supervision to staff in the Residential Recovery Program including the Clinical Service Coordinators, Therapists, Case Managers, and Peer Supports.
