Company Description
About A Place for Mom
We’re the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation’s most trusted senior advisory service, we are a mission-based organization that enables caregivers to make the best senior living decisions for their loved ones. With hundreds of senior living experts nationwide, A Place for Mom helps hundreds of thousands of families each year simplify the process of finding the right senior care solution across home care, independent living, memory care, assisted living, and more. Our services are offered at no cost to families as we’re paid by the 14K+ communities and 3K+ providers in our network.
Recently awarded one of the 2022 Best Places to work in NY and Best HR teams by Comparably, the leading workplace culture and brand reputation platform, A Place for Mom is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.
Employees who thrive at A Place for Mom live our values every day:
- Focus on excellence
- Act with integrity and assume positive intent
- Drive outcomes every day with passion and a sense of mission
- Make the lives of our families and customers better, easier and more successful
- Realize the full potential in each team member -- work as a single supportive team
Job Description
We are seeking a strategic and dynamic B2B Sales Director - Home Care to lead our three teams of Home Care Acquisition Managers (HCAMs). This position is critical to growing our business by ensuring that we have top tier homecare agencies in each market to handle all of our referral needs. The Director will drive the overall strategy, execution, and optimization of our home care acquisition efforts to deliver on our network expansion goals, playing a pivotal role in the growth and success of the Home Care division.
Who You Are
The ideal candidate is a visionary sales leader with a proven track record in sales leadership, a competitive nature, and a passion for driving results. You excel at developing processes to improve efficiency and streamline operations. You are highly analytical and adept at identifying KPIs and creating reports to hold the team accountable and drive performance. You foster a collaborative yet competitive atmosphere to get the most out of your teams, and possess a relentless drive to achieve and exceed targets. You are adept at working cross-functionally with different departments to ensure success. You thrive in a fast-paced, change-infused environment, embracing innovation and transformation, and bring a proactive mindset, constantly seeking opportunities for improvement and growth. Demonstrating strong leadership abilities, you are capable of hiring and developing talented sales leaders. Your high level of enthusiasm and energy, combined with a passion for making a positive impact on families and customers, would make you a perfect fit for this role.
What You Will Do
- Develop and execute strategic plans to achieve sales targets and expand our home care agency network.
- Lead and manage teams of HCAMs led by the Managers of Acquisitions & Operations, providing guidance, coaching, and support to ensure team success.
- Collaborate with Onboarding Specialists, Success Managers, and Care Advisors to ensure seamless integration and success of new home care agencies.
- Analyze market trends, identify opportunities for growth, and implement strategies to maximize performance.
- Set and monitor KPIs, ensuring the team meets or exceeds weekly, monthly, and quarterly goals.
- Foster and maintain strong relationships with home care agencies, ensuring they understand and experience the value A Place for Mom brings.
- Develop and implement processes to set teams up for success and ensure they hit their targets.
- Prepare and present detailed reports on team performance, market insights, and strategic recommendations to senior leadership.
- Develop and implement training programs for new hire classes to continually enhance the skills and capabilities of the sales team.
- Create and maintain reports and dashboards in Salesforce, Excel, or BI tools such as PowerBI or Tableau to provide teams with visibility and transparency.
- Facilitate team meetings and strategy sessions to drive performance and alignment.
- Attend industry conferences and events to stay current with market trends and build relationships with potential partners.
- Occasionally travel to meet with high-value agencies and provide support to team members in the field.
Qualifications
Requirements:
- 7+ years of sales leadership experience across multiple teams, preferably in the home care or senior living industry.
- Proven ability to hire, train, and develop top sales talent.
- Strong track record of achieving and exceeding sales targets.
- Experience in change management and innovation. Thrives in a fast-paced, change-infused, demanding environment.
- Excellent analytical skills with the ability to use data to drive decisions and communicate rationale in an easily digestible manner.
- Exceptional communication and presentation skills.
- Proficiency with CRM software and using the platform to drive results. Experience with Salesforce a plus.
- Proficiency with Microsoft Office (Excel, PowerPoint).
- Bachelor's degree or equivalent practical experience.
- High level of enthusiasm and energy with a proactive approach to business growth and process improvement.
Compensation
Additional Information
- Base Salary Range: $150,000
- On Target Earnings: $225,000+
- Benefits:
- 401(k) plus match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Paid Time Off
All your information will be kept confidential according to EEO guidelines.
A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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