Northern Light Eastern Maine Medical Center
Department: Cancer Care - Brewer
Position is located: Lafayette Building
Work Type: Full Time
Hours Per Week: 40 Hour/Week
Work Schedule: 7:30 AM to 5:30 PM
Eligible for a Sign on Bonus
Summary:
The Oncology Nurse Navigator (ONN) provides specialized assistance for the community, patients, families, and caregivers to assist in overcoming barriers to receiving care and facilitating timely access to clinical services and resources. Navigation processes encompass pre-diagnosis through all phases of the cancer experience. The navigation services implemented will depend on the type, severity, and/or complexity of the identified barriers.
The Oncology Nurse Navigator builds strong relationships with oncology patients to help them stay engaged in medical care and adhere to their medications/treatments. Oncology Nurse Navigators are committed to removing the patient’s barriers to care by identifying critical resources for clients, helping them navigate through health care services and systems, and promoting client health. They work closely with the Care Team to support positive client health outcomes across the care continuum.
Responsibilities:
- A) Coordination of Care/Care Transitions
- Establishes trusting relationships with and serves as primary point of contact for oncology patients.
- Communicates with Care Team members (Care Coordinators, primary care physicians, and other health care providers) to facilitate patient care.
- Embraces a multidisciplinary approach to care.
- Identifies/intervenes with clinical and service barriers to care.
- Oversees patient care process/cancer care continuum (prevention, screening, risk assessment, diagnosis, clinical trials, treatment, survivorship, end-of-life care).
- Provides patient/family-centered education (screening, diagnosis, treatment, side effect management, survivorship, end of life).
B) Patient Advocacy / Patient Empowerment / Psychosocial Support Services- Be culturally competent.
- Assist with patient problem-solving.
- Engage in decision-making tools.
- Build relationships and trust.
- Assist the patient with care team communication.
- Provide counseling: act as a conduit between patient and providers.
- Assess educational needs of patients/families.
- Implement strategies for coping with disease, treatment, and distress/anxiety.
- Make referrals to psychosocial support and resources.
C) Community Outreach / Prevention- Establish professional rapport with other medical disciplines (PCP, Surgeons, Specialty practices, etc.).
- Participate in community education, prevention, and screening.
- Remain aware of current services offered by service providers, such as mental health, housing, home care, and other community-based resources.
D) Survivorship/End of Life- Oversee patient care process/cancer care continuum.
- Establish goal setting and life goals with patients.
- Coordinate plans of care.
- Collaborate with Survivorship Navigation to integrate survivor’s goals/preferences into the plan of care.
- Engage palliative and hospice care roles in the care continuum.
E) Professional Roles and Responsibilities- Maintain strict confidentiality in accordance with agency policies.
- Track patient information, schedules, files, and forms in a confidential manner.
- Attend and represent the organization at professional conferences, in-service trainings, and meetings at the request of or with the approval of the supervisor.
- Perform other duties as assigned or required.
F) Research & Quality Performance Improvement- Maintain documentation of all patient encounters and complete reporting requirements according to organization standards.
- Identify evidence-based practice models.
- Identify key quality and performance improvement tools.
- Participate in quality performance initiatives.
Meet governing body standards as appropriate (ACOS-CoC, QOPI, Joint Commission, etc.).
Other Information:
Competencies and Skills
- Achieves Results: Sets high standards for their own outcomes and seizes opportunities to engage others towards objectives.
- Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments, and rules of conduct.
- Cultivates Respect: Treats others fairly, embraces and values differences.
- Demonstrates Adaptability: Learns quickly when facing new problems or unfamiliar tasks.
- Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness and relationship management.
- Effectively Communicates: Listens, speaks, and writes appropriately, using clear language.
- Exercises Sound Judgment & Decision Making: Understands and processes complex information.
- Fosters Accountability: Creates and participates in a work environment where people hold themselves accountable.
- Influences and Inspires: Builds enthusiasm and commitment among others.
- Practices Compassion: Exhibits genuine care for people.
- Promotes Health and Safety: Advocates and models healthy behaviors.
- Provides Patient-Centered Care: Demonstrates understanding of patient care quality and service as organizational priority.
- Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree.
- Seeks Process Improvement & Applies System Thinking: Possesses insight into situations, problems, and processes.
- Utilizes Resources Effectively: Understands how to get the most out of available resources.
Credentials
- Required: Registered Nurse
Education
- Required: Bachelor's Degree
Working Conditions
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