This position is eligible for 10% field work and 5% bilingual specialty pay for hours worked.
The first 3 months in office, then scheduled levels of telework until probation is complete.
Special Note: This is a grant-funded position. Continued employment is contingent upon job performance/evaluation, continued funding of the program, and other appropriate County procedures.
About the Human Services Department:
Pierce County Human Services is the community and human services arm of the Pierce County government. It is the largest contributor to Pierce County's safety net providing services and funding to nearly 170 agencies and governmental jurisdictions. The department collaborates with its community partners, including other public and non-profit funders and service providers to understand current and emerging community and human services needs. The department strives to create and invest in a comprehensive and integrated regional services system.
We encourage you to learn more about our department by clicking here.
Why it's a great opportunity:
This position is on the front line of our efforts dedicated to connect older adults and individuals with disabilities with services to help them remain safe and independent at home. Here, our assistance has a direct impact on our client's quality of life.
Why it's a great department/business unit:
The Aging and Disability Resources (ADR) Division has strong, committed and passionate leadership. Employees of ADR are talented and diverse speaking 16 foreign languages. We foster collaboration among teams, divisions, departments and external partners. Our employees are engaged and caring individuals.
How to be successful in the role:
A successful candidate will join the Family Caregiver Support team with the ability to quickly learn and appropriately deploy community-based resources to support informal / family caregivers caring for individuals living in their own home. This person will develop the skills to evaluate the needs of caregivers and their care recipients, and to determine the right federal, state and local social service programs that will help them remain in their own home for as long as possible. This person will also receive training from peers and supervision to assist with meeting the position goals.
Core Daily Responsibilities:
- Authorization, oversight and monitoring of older and disabled client care plans, along with prompt response to changes in client's condition and care needs.
- Provide comprehensive assessment to determine any individualized client needs using a laptop in the client's home setting.
- Respond to individuals seeking information by providing routine information, referrals and assistance.
- Monitor both the progress of the client and the adequacy of the services being provided.
- Provide coordination of services and advocacy for older and disabled adult clients.
Core Strategic Responsibilities:
- Completion of care recipient and caregiver assessments, home visits, regular care plan monitoring contacts.
- Prompt response to client-related phone calls and emails, generally within 2 business days, which aligns with the Human Services Strategic Plan.
- Frequent communication with clients, family members and community providers to ensure services are being provided in accordance with the established care plan.
This is a "summary" of the duties. It is not all-inclusive, and other related activities or tasks may be assigned. A classification description with a more detailed list of essential functions that may be performed can be found here.
Minimum Requirements:
- Bachelor's Degree in related field.
- 2 years case management experience.
- Or Master's Degree in related field with 1 year case management experience.
- Possession of or ability to obtain a valid Washington State driver's license within 30 days of employment or otherwise meet the travel requirements.
- Successful completion of a thorough background investigation, in accordance with RCW 43.43 is required prior to employment.
- Fluent in Spanish is required.
To be considered for this opportunity please:
- Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
- If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.
- If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
- Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.
This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.
At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?
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